Real-time performance monitoring and troubleshooting
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Andyd
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Hyper-V 2012 R2 failure to collect performance data

Post by Andyd »

We have a test cluster of 4 nodes running Hyper-V 2012 R2 running a trial version of Monitor. It doesn't matter what account we use, we always get "performance data collection failure" on all 4 nodes.
It returns information about the CSV.

Vitaliy S.
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Vitaliy S. »

Hello Andy,

Veeam ONE doesn't support Hyper-V 2012 R2 yet. We are planning to release Veeam ONE v7 R2 that will support Windows Server 2012 R2 very soon. Please stay tuned to our website for more news.

Thank you!

Andyd
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Andyd »

Quoting from the "Whats New" pdf
v7 R2 delivers support for VMware
vSphere 5.5 and Microsoft Windows
Server 2012 R2
So the documentation is ready before the product

Vitaliy S.
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Vitaliy S. »

Seems like our marketing has already released R2 version :), thanks for the heads up! It's not that long to wait, as I our QC team has the RC build on its hands.

sintral
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by sintral »

Thanks Vitality S. I am having the same trouble. Is there a way to follow a thread to know when the update is released?

Vitaliy S.
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Vitaliy S. »

Hi Paul,

Yes, you can subscribe to this forum to be notified about the release of Veeam ONE v7 R2.

Thank!

Vitaliy S.
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Vitaliy S. »

Just to update this thread - Veeam ONE v7 R2 with full support of Windows Server 2012 R2 is already available > http://www.veeam.com/kb1841

Brunok
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Brunok »

Hi all,
i have the same problem on my (single) Hyper-V Host. Everytime i got a Error "Backup performance data collection failure".
Details:Error
Backup performance data collection failure
Fired by event: VeeamBpPerfCollectionFailedEvent
Event description: Failed to collect performance data for object IPxxx.xxx.xxx.xxx . Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Initiated by: Veeam ONE Monitor

I changed the credentials, checked if Remote Registry and WMI is running, but still no luck.

I found a older article, http://www.veeam.com/kb1914, but i think that is not the correct solution ?

Thanks
Bruno

Vitaliy S.
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Re: Hyper-V 2012 R2 failure to collect performance data

Post by Vitaliy S. »

Hi Bruno,

You're right, this is not the correct solution as it applies to Veeam B&R ;) Can you please confirm that performance counters are available via perfmon from the Veeam ONE Server? If everything looks good, then please contact our technical team to fix this issue over the remote WebEx session.

Thanks!

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