Inaccurate Datastore free space data

[eqj]

Hi,

I have 3 VMware ESXi hosts which have been setup to 'see' the same 3 datastores. When I open Veeam Monitor Free and look at the summary tab, they all have different values even though its the same datastore.

How does it look up the data? And how do I get correct information?

Thanks

[Vitaliy S.]

Hello Jonathan,

Could you please clarify if you're standing on the ESXi host's summary tab or Datastores' tab? By the way, do you have any local storage on your ESXi hosts?
Also it would be interesting to know what information does your vSphere Client show you while you choose each datastore? Do the fugures differ from what you see in Veeam Monitor?

Thanks!

[eqj]

Hello,

Comparing it to ESXi's summary tab, the values are the same. Upon further investigation, it seems it is VSphere which is not refreshing real time data. So Veeam is pulling its information from here. Some datastores have not been refreshed for over a month. Why would it not do this automatically? I don't see a Datastores tab, would this be different Summary?

I do have local storage on each ESXi host. Why do you ask?

[Gostev]

Why would it not do this automatically?

May be some services are down on ESXi, try rebooting the host and see if it helps.

[Vitaliy S.]

I don't see a Datastores tab, would this be different Summary?

It would be the same information from your virtual infrastructure. Datastore view contains all metrics and data available for your datastores, this object is located in the Infrastructure tree on the left pane of Veeam Monitor application.

[eqj]

May be some services are down on ESXi, try rebooting the host and see if it helps.

So this is not normal behaviour of ESXi? Do you have one to test? How often should VMware (not Veeam) refresh this data?

[Vitaliy S.]

Yes, that's not normal. You should see the datastore free space changes immediately after you upload/delete any files from the datastore.

[Gostev]

Performance data should be refreshed nearly real-time.

[eqj]

Wow thats suprising, considering some have not been refreshed in over a month. Also it seems all 3 hosts have this problem. Wonder what it could be!

[Vitaliy S.]

If I were you, I would try to re-initialize those datastores, might help. As regards to my question related to local storages - do you have the same inaccurate infromation for local storages as well?