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viberts
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Install VeeamOne agent on server B&R failed logon

Post by viberts » Feb 27, 2019 4:37 pm

Hi

I have 1 server (ServerA) with Veeamone and Veeam B&r install on and another server (serverB) with only B&R on. In Veeam one i can install the agent on B&R local (ServerA) but failed on remote server (ServerB) with error : logon failure

But i can get information about the server B as repository, cpu usage, jobs

What's the probleme
Where i can see which credential is use ?

wishr
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Re: Install VeeamOne agent on server B&R failed logon

Post by wishr » Feb 27, 2019 5:00 pm

Hi Viberts,

Sure, please take a look at this article and make sure a correct set of credentials is used for the second B&R server.

Regards,
Fedor

Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov » Apr 02, 2019 5:29 pm

Hi,
Have you installed the Veeam ONE Agent while adding the backup server to ONE console or in "Veeam ONE Agents" tab?
If the last, have you tried to repair/remove the agent?
Thanks!

viberts
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Re: Install VeeamOne agent on server B&R failed logon

Post by viberts » Apr 02, 2019 5:34 pm

Finally, with the Veeam support i installed the agent manualy on the second server and it's work. But the automatic install from VeeamOne nerver work.

Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov » Apr 02, 2019 5:46 pm

Could you provide the support case number? For future reference and for me to ask details from the support engineers.
Thanks!

viberts
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Re: Install VeeamOne agent on server B&R failed logon

Post by viberts » Apr 02, 2019 6:18 pm

The case number is 03437880
Have a nice day

Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov » Apr 03, 2019 10:03 am

Thanks for providing the case number, viberts!

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