Problem after upgrade veeam one

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Problem after upgrade veeam one

Veeam Logoby Black_Roze » Tue Jan 28, 2014 10:39 am

Hi All
today i have upgrade veeamone 7 to veeam one V7
after upgrade restart the server monitoring and business view in web (1340 , 1239) is working but in veeam one monitor is not working :(
my veeam one monitoring is not compatible of this version
and in veeam web site is not new version os Veeaem one monitor
Black_Roze
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Re: Problem after upgrade veeam one

Veeam Logoby v.Eremin » Tue Jan 28, 2014 10:49 am

veeamone 7 to veeam one V7

Hi, Ali,

Could elaborate from what and to what particular version you've upgraded your Veeam ONE installation?

Thanks.
v.Eremin
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Re: Problem after upgrade veeam one

Veeam Logoby Vitaliy S. » Tue Jan 28, 2014 11:12 am

Do you mean Veeam ONE Monitor Client? What version is it? If it is version 7 then everything should be working fine.
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Re: Problem after upgrade veeam one

Veeam Logoby Black_Roze » Wed Jan 29, 2014 7:48 am

Hi
my firs version was 7.0.0.867 then download upgrade 7.0.0.919 file
after that when open Veeam One monitor client i see not compatible version .
then search the veeam web site but noting have it

i need Veeam Monitor Client 7.0.0.919
Tnx
Black_Roze
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Re: Problem after upgrade veeam one

Veeam Logoby v.Eremin » Wed Jan 29, 2014 10:11 am

There is no such a thing like Monitor Client of 7.0.0.919 version, as the recent patch (R2a) doesn't affect Monitor Client at all. Therefore, the behavior you experience looks unexpected, and you'd better contact support team and let them investigate it directly.

Thanks.
v.Eremin
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Re: Problem after upgrade veeam one

Veeam Logoby Black_Roze » Mon Feb 17, 2014 6:24 am

Hi
i call to support but dident answer me
any body have veeam monitor 7.0.0.919 to give me ?
tnx a lot
Black_Roze
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Re: Problem after upgrade veeam one

Veeam Logoby v.Eremin » Mon Feb 17, 2014 8:41 am

Hi, Ali,

As I have mentioned already, the Monitor Client 7.0.919 doesn't exist, as it's not affected by the recent patch (R2a). Can you post your ticket number here, so that, I can take a look at your case?

Thanks.
v.Eremin
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