Problem with Monitor Installation

[andreev]

Hello.

I have a problem when installing Veeam Monitor 4.5.0.189.

Installation freeze with message "Registering program components".

Server is Windows Server 2003 Enterprise Edition SP2.

If i try restart server, monitor not working and there is no database created by installation.

[Vitaliy S.]

Hello,

Do you see any errors in the setup log? Is it a clean OS installation? I cannot recall seeing such an error before, by the way do you have this error confirming on other machines?

Thank you!

[andreev]

There is no errors in log folder (only file report_template.xlsx). On this OS already installed Veeam Backup and VMware Vcenter. I don't try install this product on other machines.

[Vitaliy S.]

There should be a setup log file in the %TEMP% folder that could give us more information on the issue. Also I would try to install Veeam Monitor on another machine, because It seems like there is a machine specific issue, that prevents setup from completing successfully

[andreev]

No veeam setup log in %TEMP% folder.

I made this things.

1). Restart machine
2). Create database VeeamMonitor via SQL mangement studio
3). in command line "DBUtil.exe localhost VeeamMonitor"

Now Monitor working.

[Vitaliy S.]

Great job! Thank you for posting your resolution, might be helpful for other customers.