Real-time performance monitoring and troubleshooting
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chris.childerhose
Service Provider
Posts: 110
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Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
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Service Is Busy

Post by chris.childerhose » Apr 22, 2019 4:00 pm

Just installed Veeam ONE and after a while in the console for Monitoring it shows a message - Service is busy. What does this mean? When you navigate anywhere no data seems to show or it takes a while. Just curious as we are trying this out to see if we will use it going forward.
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Chris Childerhose
Veeam Vanguard / VMCE v9
VCAP-DCA / VCP6 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose

Shestakov
Veeam Software
Posts: 6974
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Full Name: Nikita Shestakov
Location: Prague
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Re: Service Is Busy

Post by Shestakov » Apr 23, 2019 10:24 am

Hello Chris,
Looks like server was working with too many requests at a time.
It worth contacting Veeam support to review the logs.
Thanks!

chris.childerhose
Service Provider
Posts: 110
Liked: 12 times
Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
Location: Toronto, ON
Contact:

Re: Service Is Busy

Post by chris.childerhose » Apr 29, 2019 10:45 am

Got this addressed with Support and a hot fix. Everything is working good now.
-----------------------
Chris Childerhose
Veeam Vanguard / VMCE v9
VCAP-DCA / VCP6 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose

Shestakov
Veeam Software
Posts: 6974
Liked: 714 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Service Is Busy

Post by Shestakov » Apr 29, 2019 12:09 pm

Great!
Could you provide the support case number?

chris.childerhose
Service Provider
Posts: 110
Liked: 12 times
Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
Location: Toronto, ON
Contact:

Re: Service Is Busy

Post by chris.childerhose » Apr 29, 2019 12:22 pm

Sure. Here is the case if you need the hot fix - 03525663
-----------------------
Chris Childerhose
Veeam Vanguard / VMCE v9
VCAP-DCA / VCP6 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose

Shestakov
Veeam Software
Posts: 6974
Liked: 714 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Service Is Busy

Post by Shestakov » Apr 29, 2019 2:23 pm

Thanks Chris, much appreciated.

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