Undo acknowledge alarm

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Undo acknowledge alarm

Veeam Logoby v.tom » Thu Mar 17, 2016 9:58 am

Hi,

Just a simple question:

Can I undo an acknowledgement on a alarm or multiple alarms?
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v.tom
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Re: Undo acknowledge alarm

Veeam Logoby Shestakov » Thu Mar 17, 2016 11:23 am

Hi Tom,
There is no Undo option so far.
Could you provide the use case when you need it?
Thanks!
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Re: Undo acknowledge alarm

Veeam Logoby v.tom » Thu Mar 17, 2016 12:57 pm

If you accidentally choose "acknowledge all alarms" instead of "resolve all alarms".
Is there a way to "reset" the acknowledged alarms, so that they re-appear in the alarm list?
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Re: Undo acknowledge alarm

Veeam Logoby Shestakov » Thu Mar 17, 2016 1:16 pm

In this case you can just enable "Acknowledged alarms" filter and resolve them.
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Re: Undo acknowledge alarm

Veeam Logoby dbirnseth » Fri Mar 25, 2016 5:58 pm

I have a couple of previously acknowledge alarms for VMware Tools State. I'd like these to show back up on the radar of other administrators that are local to the site. Unfortunately I have no way to un-acknowledge these. The only option is to resolve them and wait for the alarm to recur. While this works, it seems a little gimmicky and an unacknowledge (or delete acknowledgement) feature would be more direct to what we're trying to accomplish.
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Re: Undo acknowledge alarm

Veeam Logoby Shestakov » Sat Mar 26, 2016 7:13 am

Hello Dan, I see your point. I believe we can implement it in future versions.
Thanks for the feedback!
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