Veeam Monitor breaking connection.

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Veeam Monitor breaking connection.

Veeam Logoby gm7zach » Thu Jan 12, 2012 10:34 pm

I am trying out veeam monitoring. Every time I add a new host to veeam after a minute or two both the veam and my host are dropped. After the disconnect I can return to normal in veeam. But the only way I can get back to my host is to reboot the network management in.

I have rebooted, reinstalled, tried different hosts. Veeam support reps sent me a hot fix for the registry but that did not work either.

Does anyone have any ideas of what could be happening?

Thanks!
gm7zach
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Full Name: Zach Rogers

Re: Veeam Monitor breaking connection.

Veeam Logoby Vitaliy S. » Fri Jan 13, 2012 6:56 am

Hello Zach,

What is your support case number? I haven't seen this issue reported previously, so It would be better if our support engineer could look at this issue via WebEx sessions. Btw, what hosts (version) are you trying to monitor? Do you have a vCenter Server to try to add it instead?

Thank you.
Vitaliy S.
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Re: Veeam Monitor breaking connection.

Veeam Logoby gm7zach » Fri Jan 13, 2012 2:21 pm

Actually I have been talking with your support team. Zach Weed is who I have been working with. We did a web ex the other day and could not figure out the issue still. I have not heard back from him in a couple of days. And right now I am using esxi 4.0 and one machine with 5.0 as I am starting to upgrade everything to 5. I think this is my case number: ID#5164677. I currently do not have vCenter Server.

Thanks
gm7zach
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Re: Veeam Monitor breaking connection.

Veeam Logoby Vitaliy S. » Fri Jan 13, 2012 2:46 pm

I have passed this info to our support team leader, so that he could take a look at your case.
Vitaliy S.
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