Veeam Monitor - Free version Licence Error

Real-time performance monitoring and troubleshooting

Veeam Monitor - Free version Licence Error

Veeam Logoby monitoruser » Tue May 03, 2011 3:30 pm

I have been using the free Veeam Monitor for some time without issue. Today, I restarted the XP Pro system running the application and I got a message telling me the licence file was missing and I was given a link (http://www.veeam.com/monitor-free-key) to follow to get a licence.

When I hit okay on the dialogue, Veeam Monitor shuts down.

I applied for and was E-Mailed a licence file so I open Start / Programs / Veeam / Veeam Monitor Server Settings and I get an error dialogue stating: Retrieving the COM class factory for component with CLSID {12CF71A0-83C3-463E-AEBC-92FC36A406C0} failed due to the following error: 80040154.

Anyone come across this or anyone able to steer me in a direction towards getting Veeam Monitor (Free) working again. If I ignore the above dialogue and try to apply the licence anyway, I get "licence error".

Thanks for any pointers...I haven't change anything as I leave the system running and re-booted today for no particular reason other than a routine reboot. I wish I hadn't now.
monitoruser
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Re: Veeam Monitor - Free version Licence Error

Veeam Logoby Gostev » Tue May 03, 2011 7:59 pm

Did you try to repair the install? Reinstall with the new license file?
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Re: Veeam Monitor - Free version Licence Error

Veeam Logoby monitoruser » Wed May 04, 2011 2:34 pm

Thanks. I uninstalled and reinstalled and all is now back to normal. I was able to reconnect to the original database so nothing is lost (apart from some time :wink: ).
monitoruser
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Re: Veeam Monitor - Free version Licence Error

Veeam Logoby Gostev » Wed May 04, 2011 2:38 pm

Sounds good! Thanks for the update.
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