Veeam One Email notification 30 mins

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Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 10:41 am

Hi!

I recently had installed Veeam One Monitor 7 and the problem is the email frequency. Every 30 mins i recieve email notification.

How i can change the email frequency for example to 180 mins?

Many thanks for your help.


Regards!
avizoso
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Re: Veeam One Email notification 30 mins

Veeam Logoby foggy » Mon Dec 30, 2013 11:19 am

Adrian, please review the corresponding user guide section for instructions. Thanks.
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Re: Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 2:36 pm

Hi Foggy,

many thanks for your answer but the link i saw some days ago, the problem is that i change the minutes by default but the emails keep coming every 30 mins.

Any idea?

Many thanks for all again.
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Re: Veeam One Email notification 30 mins

Veeam Logoby Vitaliy S. » Mon Dec 30, 2013 2:42 pm

Do you receive email notification for all objects that are in the list? Just to make sure I got it right - you receive email notifications every 30 minutes, even though you have specified a different time interval?
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Re: Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 2:57 pm

Hi Vitaly,

Thanks for your answer.

Yes, i had configured different time interval and still i recieve emails every 30 mins.

Please, look the screenshot: http://www.subirimagenes.com/otros-screen-8756155.html'

Many thanks for all
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Re: Veeam One Email notification 30 mins

Veeam Logoby Vitaliy S. » Mon Dec 30, 2013 3:48 pm

What interval do you see if you open Options -> Server Settings and not the configuration wizard?
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Re: Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 4:00 pm

Hi,

thanks for your answer.

I saw the follow: http://www.subirimagenes.com/otros-screen2-8756208.html

But, i donĀ“t know how can i change the default minutes; as you can seen i had configured every 240 minutes but only show 30 minutes.

many thanks
avizoso
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Re: Veeam One Email notification 30 mins

Veeam Logoby Vitaliy S. » Mon Dec 30, 2013 4:08 pm

No additional changes are required in this case. Can you please contact our technical team for further investigation and let me know your ticket number? I wonder what setting do you have for this value in SQL configuration database.
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Re: Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 4:13 pm

Hi again,

Do you know the name of the SQL table for this configuration?

many thanks
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Re: Veeam One Email notification 30 mins

Veeam Logoby Vitaliy S. » Mon Dec 30, 2013 8:28 pm

No, but our support team should be able to quickly assist you with this.
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Re: Veeam One Email notification 30 mins

Veeam Logoby avizoso » Mon Dec 30, 2013 9:27 pm

hi,

ok, perfect, i will open a support ticket. Many thanks for your help.

Regards!
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