Real-time performance monitoring and troubleshooting
Post Reply
evander
Enthusiast
Posts: 79
Liked: 4 times
Joined: Nov 17, 2011 7:55 am
Contact:

VM Configuration File Missing on Replicas

Post by evander »

Hi - I notice on Veeam One it tells me some of my Veeam Replication VMs have the warning: :VM Configuration File Missing"

Is this normal. The replication jobs are working fine so not sure if this is an issue or not..?

Thanks,

Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Configuration File Missing on Replicas

Post by Vitaliy S. »

Do you have "VMConfigMissingEvent" event present on the events tab in vSphere Client and Veeam ONE Monitor Client? Btw, do replicated VMs have the configuration file (VMX) if you look at the VM home directory via datastore browser?

evander
Enthusiast
Posts: 79
Liked: 4 times
Joined: Nov 17, 2011 7:55 am
Contact:

Re: VM Configuration File Missing on Replicas

Post by evander »

Hi - yes, there is an entry in the Vsphere client for that replica that says: "Configuration file cannot be found"
However if I browse the datastore I can see a file with a .VMX extention.

I have manually started one of the replication jobs to see if that changes things on that particular VM but am doubtful it will help.

Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Configuration File Missing on Replicas

Post by Vitaliy S. »

If the VMX configuration file exists on the datastore, then we need to understand why VMware still throws this message to the event log, maybe it has something to do with full/incremental job passes?

evander
Enthusiast
Posts: 79
Liked: 4 times
Joined: Nov 17, 2011 7:55 am
Contact:

Re: VM Configuration File Missing on Replicas

Post by evander »

After running the replica job manually the job finished successfully and looking on the events tab there are no new warning messages but in Veeam One it still shows the same message but I am not sure if that is up to date or not. I refreshed the page but still shows as warning.
The VMX file is still present in the datastore browser.

Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Configuration File Missing on Replicas

Post by Vitaliy S. »

You need to resolve this warning message manually, as there is no subsequent event telling that the VMX file is now present on the datastore.

evander
Enthusiast
Posts: 79
Liked: 4 times
Joined: Nov 17, 2011 7:55 am
Contact:

Re: VM Configuration File Missing on Replicas

Post by evander »

Ok Done - I am assuming if the problem persists Veeam One will flag it again?

Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Configuration File Missing on Replicas

Post by Vitaliy S. »

Yes, of course. You can use Veeam ONE to track down any issues happening in your virtual environment. From my personal experience, I would also recommend you to look at snapshot size & age alarms, these alarms will help you to locate all snapshots that might affect your production VMs performance.

evander
Enthusiast
Posts: 79
Liked: 4 times
Joined: Nov 17, 2011 7:55 am
Contact:

Re: VM Configuration File Missing on Replicas

Post by evander »

Hi - just a quick feedback: It seems problem is resolved and has not shown up in Veeam One again as an error.

Thanks for the help and advice :-)

Suzan
Lurker
Posts: 2
Liked: never
Joined: Jun 03, 2016 7:02 am
Full Name: Syuzanna Prikhodko
Contact:

Re: VM Configuration File Missing on Replicas

Post by Suzan »

Hi! I have the same problem. During Backup job I receive a message with an error "This event records if the configuration file (VMX file) for a VM can't be found". I checked Datastore - VMX file exists. In logs of VMware vSphere there are no Warnings. Why i receive that Warning message?

foggy
Veeam Software
Posts: 20771
Liked: 2030 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: VM Configuration File Missing on Replicas

Post by foggy »

Please try to resolve it manually and contact support in case it shows up again later.

Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Configuration File Missing on Replicas

Post by Vitaliy S. »

Suzan wrote:In logs of VMware vSphere there are no Warnings.
Do you see the event (see my 1st post) in the tasks and events tab at the time when this alarm is fired?

Suzan
Lurker
Posts: 2
Liked: never
Joined: Jun 03, 2016 7:02 am
Full Name: Syuzanna Prikhodko
Contact:

Re: VM Configuration File Missing on Replicas

Post by Suzan »

Yes, "VMConfigMissingEvent" event was displayed in Veeam One when this alarm is fired. But i haven't seen it in vSphere.

mcvosi
Enthusiast
Posts: 60
Liked: 7 times
Joined: Jun 14, 2011 1:55 pm
Full Name: Matthew Vaughan
Contact:

[MERGED] VM Configuration File Missing

Post by mcvosi »

My VMs have this warning in the ONE console. This doesn't seem to make sense as the VMs wouldn't be able to run?

RomanK
Veeam Software
Posts: 99
Liked: 55 times
Joined: Nov 01, 2016 11:26 am
Contact:

Re: VM Configuration File Missing

Post by RomanK » 1 person likes this post

Hello Matthew,

VM Configuration File Missing warning is based on VmConfigMissingEvent vSphere event. This may be an indicator of a missing or corrupted VMX file.

Could you please check if you have this event in the vSphere client?

I'll merge your post with an existing topic which may provide a few additional tips.

Thanks

mcvosi
Enthusiast
Posts: 60
Liked: 7 times
Joined: Jun 14, 2011 1:55 pm
Full Name: Matthew Vaughan
Contact:

Re: VM Configuration File Missing on Replicas

Post by mcvosi »

Nothing showing in the web client.

RomanK
Veeam Software
Posts: 99
Liked: 55 times
Joined: Nov 01, 2016 11:26 am
Contact:

Re: VM Configuration File Missing on Replicas

Post by RomanK » 1 person likes this post

Hello Matthew,

In that case, please open a support case and provide case ID in this thread so we could collect all the additional details and investigate it accordingly.

Thanks

mcvosi
Enthusiast
Posts: 60
Liked: 7 times
Joined: Jun 14, 2011 1:55 pm
Full Name: Matthew Vaughan
Contact:

Re: VM Configuration File Missing on Replicas

Post by mcvosi » 1 person likes this post

This seemed to clear up after rebooting the hosts.

wishr
Expert
Posts: 3077
Liked: 448 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: VM Configuration File Missing on Replicas

Post by wishr »

Sounds like a bug on the edge of ESXi and vSphere :)

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest