Real-time performance monitoring and troubleshooting
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itig
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VM performance 1 day only

Post by itig » Apr 15, 2014 3:05 pm

Hi,

In Veeam Monitor, when I right-click on a VM --> Reports --> Performance Reports --> VM Performance and I change the "Date from" and "Date To" to field to one day only (i.e: 08-04-2014 to 09-04-2014), the report show me the last week of performance data instead of the time range I choose.

Any hint on this?

Thanks

veremin
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Re: VM performance 1 day only

Post by veremin » Apr 15, 2014 3:49 pm

Have you already tried to contact the support team with this issue? I've just checked it in my lab, and everything seems to be working fine - Veeam Reporter shows the information only regarding specified (1-day) period.

Thanks.

Vitaliy S.
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Re: VM performance 1 day only

Post by Vitaliy S. » Apr 15, 2014 8:33 pm

Are you using free or full version of Veeam ONE?

itig
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Re: VM performance 1 day only

Post by itig » Apr 16, 2014 6:00 pm 1 person likes this post

Full version. I have a case open with the support. Webex schedule for this afternoon. I will post result after that.

case #: 00551075

itig
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Re: VM performance 1 day only

Post by itig » Apr 25, 2014 7:13 pm

After speaking with my team, it appears that this issue has been confirmed and is scheduled to be fixed in the next version release of Veeam ONE. Will the current workaround of accessing the report directly through the reporter interface rather than through the Veeam ONE Monitor Client work for you until the next release?

Thanks,
Paul Wallace Veeam Support
=========

Running the report directly from the web interface is working great.
Thanks

Vitaliy S.
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Re: VM performance 1 day only

Post by Vitaliy S. » Apr 27, 2014 4:34 pm

Thanks for the update, I will double-check the status of this known issue.

Vitaliy S.
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Re: VM performance 1 day only

Post by Vitaliy S. » Apr 28, 2014 12:51 pm

itig, can you please tell me what version (build number) of Veeam ONE are you running?

itig
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Re: VM performance 1 day only

Post by itig » Apr 28, 2014 3:31 pm

7.0.0.919

Vitaliy S.
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Re: VM performance 1 day only

Post by Vitaliy S. » Apr 28, 2014 4:01 pm

OK, seems like it is a known issue indeed, just received the confirmation from our QC team.

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