vSphere 5 Support

Real-time performance monitoring and troubleshooting

vSphere 5 Support

Veeam Logoby Vitaliy S. » Thu Sep 08, 2011 10:27 am

Here is an update on vSphere 5 RTM code compatibility for Veeam Monitor 5.0.0.261:

Our QC has found the following incompatibilities:
• Datastores that are part of a datastore cluster have inaccurate provisioned space value.
• Information on Disk I/O and Disk issues tabs is not available.
• Storage path data is missing for all hosts.
• vApps are displayed as regular resource pools.
• vSphere 5 Client cannot be initialized within Veeam Monitor.

We are plan to make the hotfix addressing all of the issues above available through support within the following week.

I will update this topic once the hotfix is available. Thank you!
Vitaliy S.
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Re: vSphere 5 Support

Veeam Logoby Vitaliy S. » Fri Sep 09, 2011 10:19 am

The corresponding hotfix for Veeam Monitor 5 is now available through our support team. Please be aware that currently available fix does not resolve the last issue (vSphere 5 Client issue) yet.

Full support for vSphere 5 environment, with new metrics, events etc, will be implemented in the next major release (Q1,2012). Thank you.
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Re: vSphere 5 Support

Veeam Logoby jwashburn » Thu Dec 29, 2011 4:22 pm

Is the fix available for the free product? We are running into the issue with incorrect provisioned space on our datastores.
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Re: vSphere 5 Support

Veeam Logoby Vitaliy S. » Thu Dec 29, 2011 9:31 pm

Yes, you can contact our support team to get the patch.
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Re: vSphere 5 Support

Veeam Logoby rjoffe » Wed Feb 29, 2012 3:52 pm

Does the latest download (veeam_monitor_5.0.0.261_ipd.zip (downloaded today) include the patches, or are they still a separate download required from support?

Thanks,

Ron
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Re: vSphere 5 Support

Veeam Logoby Vitaliy S. » Wed Feb 29, 2012 7:11 pm

Hi Ron, you need to contact our support team to get the latest patch.
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Re: vSphere 5 Support

Veeam Logoby rjoffe » Mon Mar 05, 2012 1:50 pm

Thanks,

I submitted a support ticket, and had the patch within 15 minutes (late on a Sunday night). Appreciate the effort.

Ron
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Re: vSphere 5 Support

Veeam Logoby Vitaly.Mzokov » Mon Mar 05, 2012 11:13 pm

Ron,

That's how Veeam Customer Support team works ;) With Veeam Speed, as usual.

By the way, please get back to the engineer on your support case [5176808], as he's awaiting your reply in order to handle the case properly. :)

Thanks!
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Re: vSphere 5 Support

Veeam Logoby rjoffe » Mon Mar 05, 2012 11:18 pm

Closed ! :)
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