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doktornotor
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W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Testing Veeam ONE on W2016 with Shielded VMs (not the complicated HGS infrastructure setup, just "standalone" shielded VMs (see the howto here in case you need a way to reproduce). We are getting literally thousands of these errors logged daily on the Hyper-V host (Source: Hyper-V-Integration, Event ID: 4134), one every minute per each of the shielded VMs.

Code: Select all

'Machine Name': The Data Exchange integration service does not support this operation for a VM running in a shielded context. (Virtual machine ID ABCDEFGH-A123-B456-C789-0123456789)
It's perfectly understandable that the monitoring capabilities will be restricted in such environment due to restrictions on Hyper-V integration services in such environment, however we need to stop this logspam. Any hints which tasks does this come from and how to disable/mute those?

:?:

Shestakov
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Hello and welcome to the community.
Do you mean Veeam ONE alarms spam?
If yes, you can either place the object in the maintenance mode or exclude the object from that particular alarm.
Thanks!

doktornotor
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Hi, thanks. As noted above, I mean the Windows event log spam. Not Veeam notifications/alarms.

Image

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Thanks for clarification.
Not sure if we can disable Windows event log. I'll discuss it with R&D team and write back.

doktornotor
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Thanks. Thinking about it, perhaps a better way would be to detect shielded VMs and not run the tasks there are bound to fail there at all. (You can use Get-VMSecurity on the Hyper-V host to get the info, probably WMI as well but I have not checked...)

Shestakov
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov » 1 person likes this post

Indeed the events are generated because of Veeam ONE request to all VMs.
R&D team can make a fix for the case. Contact support team to get it.

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Dvorf »

Hi,
Is it possible to get this fix for Veeam ONE Free users?

Shestakov
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Hi Georgy and welcome to the community.
Yes, users with free license may also contact support team. You will be helped on the best effort level.
Thanks!

doktornotor
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Shestakov wrote:Indeed the events are generated because of Veeam ONE request to all VMs.
R&D team can make a fix for the case. Contact support team to get it.
Thanks for posting, I'll get in touch with them next week. 8)

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Once you do, please post a support case number here for later reference.
Thanks!

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor » 1 person likes this post

Shestakov wrote:Once you do, please post a support case number here for later reference.
Thanks!
Thanks, case #02749060.

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor » 1 person likes this post

Issue fixed with a patched VeeamDataProviderHyperV.dll provided by Veeam Support.

Good job, guys! 8)

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Good to know, thanks for the update!

doktornotor
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Well, the fix apparently did not get included in B&R 9.5 Update 4...

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by Shestakov »

Hello,
As a rule all fixes are included in the consecutive release. I will check if this one is exception.
Did the problem appear again after an upgrade?

doktornotor
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Re: W2016+ Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Just to revive this - this unfortunately is still an issue even with latest 11 release and Server 2019/2022. Apparently has never been merged.

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by RomanK »

Hello Doktornotor,

Could you please open an independent support case and provide case ID in this thread so we could collect all the details and investigate it accordingly?

Thanks

doktornotor
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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by doktornotor »

Well, the (previous) case ID was #02749060 as noted in this thread. Apparently still the same issue.

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Re: W2016 Hyper-V/shielded VMs causing log spam

Post by RomanK » 1 person likes this post

Hello Doktornotor,

As far as I know, this issue mentioned in this thread has been already fixed. If you are facing a similar behavior we recommend opening a new support case for investigation. We would appreciate it if you could share the case ID so we could keep an eye on it.

Thanks

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