Failed to create object storage (s3 glacier) repository

[mussa.jazzumar]

Hi,
I am trying to add aws s3 glacier in repository. But I experienced an error when configuring the archive appliance and the error was "Cannot find a suitable image for the helper appliance".
Thanks

[Mildur]

Hi Musa

Best to open a support case. Logs will tell us which image for archiver appliance is missing in your region.
There should be a reg key which our customer support team can provide to override the image for the helper appliance.
Please don't forget to provide me with the case number.

Forum policy: veeam-backup-replication-f2/rules-of-po ... -t755.html
Create a case with customer support: https://www.veeam.com/kb1771
Collect logs for the case: https://www.veeam.com/kb1832

Thank you,
Fabian