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- Veeam Legend
- Posts: 133
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- Full Name: Philippe DUPUIS
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SOBR error when adding Performance Tier
Hi guys,
I need to implement offloading to S3 for one of my clients
I get an error when adding my performance level "it contains one or more save files that are not supported by a SOBR"
I thought it was the configuration backup files, but it's the replication jobs.
In fact, my replication jobs use my repository for metadata. I created a new repository and changed the configuration of all my replication jobs. Unfortunately the message persists.
After a look more closely in the list I also have old jobs that no longer exist.
I m using the latest version of Veeam.
I need to implement offloading to S3 for one of my clients
I get an error when adding my performance level "it contains one or more save files that are not supported by a SOBR"
I thought it was the configuration backup files, but it's the replication jobs.
In fact, my replication jobs use my repository for metadata. I created a new repository and changed the configuration of all my replication jobs. Unfortunately the message persists.
After a look more closely in the list I also have old jobs that no longer exist.
I m using the latest version of Veeam.
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- Product Manager
- Posts: 9848
- Liked: 2607 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: SOBR error when adding Performance Tier
Hi Philippe
If you believe, there are job leftovers which prevents you to create the SOBR, please create a support case.
If you can‘t find this jobs in the veeam console, it could be an issue in the database. That should be investigated and resolved by our support.
Thanks
Fabian
If you believe, there are job leftovers which prevents you to create the SOBR, please create a support case.
If you can‘t find this jobs in the veeam console, it could be an issue in the database. That should be investigated and resolved by our support.
Thanks
Fabian
Product Management Analyst @ Veeam Software
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- Veeam Legend
- Posts: 133
- Liked: 11 times
- Joined: Apr 07, 2017 7:40 am
- Full Name: Philippe DUPUIS
- Contact:
Re: SOBR error when adding Performance Tier
Hello Fabian,
We opened a case, waiting the support intervention
Thanks.
We opened a case, waiting the support intervention
Thanks.
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- Product Manager
- Posts: 9848
- Liked: 2607 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: SOBR error when adding Performance Tier
Hi Philippe
Could you please share the case number?
Thanks
Fabian
Could you please share the case number?
Thanks
Fabian
Product Management Analyst @ Veeam Software
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- Veeam Legend
- Posts: 133
- Liked: 11 times
- Joined: Apr 07, 2017 7:40 am
- Full Name: Philippe DUPUIS
- Contact:
Re: SOBR error when adding Performance Tier
Hello
Unfortunately it's my colleague who opened the case I dont have it, I m waiting his answer.
Unfortunately it's my colleague who opened the case I dont have it, I m waiting his answer.
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- Product Manager
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- Full Name: Vladimir Eremin
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Re: SOBR error when adding Performance Tier
As Fabian's mentioned, there might be stalled job entities in the configuration database that prevents you from using the repository as a Performance Tier. The support team should be able to remove those after debug logs and database investigation. Thanks!
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