Using object storage as a backup target
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Posts: 36
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Joined: May 29, 2018 1:06 pm
Full Name: Jeff Huston

Failure offloading to archive tier

Post by JHuston »

I setup offloading archive tier to Azure a while back and now that my jobs have hit their offload window from my Hot Azure tier (180 days), they are all failing with this error.

Code: Select all

Additional Details: Task failed. Error: This request is not authorized to perform this operation.
Agent failed to process method {LongTerm.GetRepositoryKey}.
I do have a case open but it's moving slow, case # 05026255. I wanted to reach out to the community to see if anyone has seen this error before and could provide some insight to move me along in fixing this?

It is Veeam V11 on the latest patch. Thanks in advance!

Natalia Lupacheva
Veeam Software
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Full Name: Natalia Lupacheva

Re: Failure offloading to archive tier

Post by Natalia Lupacheva »

Hi Jeff,

Quickly checked if anyone posted similar problems, but it doesn't seem to be a common issue, so please keep working with Support.
If you're unhappy with your Support ticket, you can always escalate your case.


Posts: 8
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Joined: Sep 13, 2013 10:59 am
Full Name: Uwe Sachse

Re: Failure offloading to archive tier

Post by puderbaer »

Hi Jeff,

has the problem been solved by Veeam Support in the meantime?
We are experiencing exactly the same issue.


Product Manager
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Full Name: Vladimir Eremin

Re: Failure offloading to archive tier

Post by veremin »

The OP did not pursue the investigation for unrelated reasons. Kindly, reach our support team and open your own ticket. Thanks!

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