Using object storage as a backup target
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Backup_Guy
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Full Name: Kevin Markle
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Getting session not open errors...

Post by Backup_Guy »

Case #04293005

Help Please,

We started getting the following errors when trying to offload to our SOBR on AWS:
1) "Session not open"
2) When I open the job it says "Ssh file commander operation failed"
3) And then this "Processing finished with errors"

This is currently for VM backups done with a proxy which are sent to a Exagrid and then to AWS...

Kevin
Thanks for looking!

Kevin

HannesK
Veeam Software
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Location: Austria
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Re: Getting session not open errors...

Post by HannesK »

Hello,
I just read through the case and I can only recommend to continue working with support.

This forum does not replace or augment support when it comes to troubleshooting technical issues, and has different goals.

Best regards,
Hannes

Backup_Guy
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Posts: 11
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Joined: Mar 26, 2020 6:05 pm
Full Name: Kevin Markle
Contact:

Re: Getting session not open errors...

Post by Backup_Guy »

Thanks it had been a few weeks and so I was hoping to maybe get a hit but they did contact me and the issue comes from immutable backups being setup after data was in the bucket. For the current version 10.xx Veeam can't go back and put a version number on the previous backups...
Thanks for looking!

Kevin

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