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premeau
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What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by premeau » Nov 18, 2019 8:30 pm

I am starting my exploration of SOBR and Capacity storage.

I am trying to move a ~1TB Desktop image over a "SOHO" / consumer internet connection (Meaning bad upload speeds.)

The initial copy is expected to take long enough that I do not expect it to be able to complete before something interrupts it.

I ran a "small scale" manual move, and it appeared that most of the existing blocks were deleted when the next manual move was triggered.

Does Veeam keep track of the blocks that have been transferred from the incomplete transfer and use them for future transfers, or will it re-transfer anything that is transferred prior to the indexes being moved (created) in the cloud?

veremin
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Re: What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by veremin » Nov 19, 2019 12:22 pm

The blocks that have been successfully moved to the capacity tier (even during incomplete transfer) will not be re-uploaded during the next session. Thanks!

premeau
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Re: What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by premeau » Nov 19, 2019 8:20 pm

This is not matching up with what I am seeing... over 400GB representing over a million object storage blocks have been deleted during two move to capacity tier restarts.

(I have the stats from Wasabi..)

S3 compatible service is Wasabi.
Veeam 9.5.4.2866 (9.5u4b)
Encryption is enabled on the object storage repository (not on the source / performance repo).

If this is not the expected behavior, I will open a support case.... it certainly seems as if I will not be able to get the backup seeded to the cloud at the current pass. (And even if I successfully seed my backup, I will pay a pretty large premium for early "deleted object storage" with Wasabi..)

Gostev
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Re: What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by Gostev » Nov 19, 2019 8:46 pm

Yes, it is definitely not expected. Our object storage integration was designed from ground up with public cloud in mind, so the engine fully expects the Internet connection to come and go, and is capable of resuming transfers without restarting from scratch.

Having said that, for low bandwidth connections in particular (less than 50 Mbps), you may get better results by instead copying backups to a Veeam Cloud Connect service provider that supports our built-in WAN acceleration. This does miracles, reducing bandwidth requirements (and thus speeding up transfers) up to 10 times.

premeau
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Re: What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by premeau » Nov 19, 2019 9:56 pm 1 person likes this post

Support case 03871980 has been created.

veremin
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Re: What happens with an incomplete Capacity Tier (Cloud Object Storage) Move?

Post by veremin » Nov 26, 2019 12:54 pm

Thank you for proving us with the case Id. Kindly, keep working with your support engineer on finding the root cause. We will follow the investigation internally, and provide additional help (if any is needed).

Thanks!

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