Discussions specific to managed agent-based backups
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shseaz
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Email notificaiton possible bug?

Post by shseaz » Nov 29, 2018 2:45 pm

I noticed today that Veeam did not send me an email with backup notifications, i checked my email appliance and email sever to make sure the settings were correct. once i went into the email settings in General options and clicked on "Test Message" the notifications all sent to my desired email address with no complications. Has anyone else seen this before? Seems like bug to me.

wishr
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Re: Email notificaiton possible bug?

Post by wishr » Nov 29, 2018 2:56 pm

Hi Sharris,

Welcome to Veeam Community forums and thanks for posting.

Do you mean that all the emails that were supposed to be sent before you pressed the "Test Message" button only came after you actually pressed it? Is there any chance that there was a communication issue between the B&R server and your email server? Have you already looked at the email server logs?

If an extensive investigation is required and you have some free time I would recommend reaching out our support team.

Thanks

shseaz
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Re: Email notificaiton possible bug?

Post by shseaz » Mar 18, 2019 2:34 pm 1 person likes this post

sorry, this was a issue with my outlook. sorry for the delay in update.

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