Discussions specific to managed agent-based backups
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sysadm.mac
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Error Backup Centos7

Post by sysadm.mac » Mar 03, 2019 7:58 pm

I'm doing a backup of a Centos7 through Agent because I do not have access to the ESX and I get this error. The root credentials are correct.

Agent management command has failed, exit code 255, error text: Error: Unable to convert string [01/01/0001 00:00:00] with date format [% m /% d /% Y% H:% M:% S] to DateTime.

Thanks!

PTide
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Re: Error Backup Centos7

Post by PTide » Mar 03, 2019 8:55 pm

Hi,

Kindly contact our support team directly, as it is not quite clear which command has failed. When you get your case ID, please post it here.

Thanks!

GHJK
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Re: Error Backup Centos7

Post by GHJK » Apr 26, 2019 12:53 pm

Dear friends,

I have the same issue:

Code: Select all

4/26/2019 4:45:41 PM :: Error: Failed to execute agent management command startBackup. Error: Unable to convert string [01/01/0001 00:00:00] with date format [%m/%d/%Y %H:%M:%S] to DateTime.
Could you pls assist.

PTide
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Re: Error Backup Centos7

Post by PTide » Apr 26, 2019 1:35 pm 1 person likes this post

Hi,

That sort of problems are supposed to be troubleshooted via support team as it requires seeing the actual logs. Since OP hasn't shared his case ID, I need to ask you to open your own case and post your case ID.

Thanks!

GHJK
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Re: Error Backup Centos7

Post by GHJK » Apr 26, 2019 1:59 pm

Thank you for your reply.
Unfortunately, support service/page doesn't work that is why I wrote here. :(

PTide
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Re: Error Backup Centos7

Post by PTide » Apr 26, 2019 2:31 pm

Checked with support team - they are already aware and working on that. Please try again a little bit later.

Thanks!

EnergyFussl
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Re: Error Backup Centos7

Post by EnergyFussl » Nov 04, 2019 4:41 pm

Hi, I have the same Issue but with Debian. Is there already a solution for that?

PTide
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Re: Error Backup Centos7

Post by PTide » Nov 05, 2019 10:49 am

Hi,

Kindly reach out to our support team. Even if I had the fix handy at my drive, I wouldn't be able to share it via forums as all fixes are supposed to be distributed via support.

Thanks!

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