Discussions specific to managed agent-based backups
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recomfw
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Revoke Veeam Agent Trial License => Import new 'full' License

Post by recomfw » Feb 28, 2019 10:21 am

Hello !

we backup our full virtual Infrastructure by Veeam B&R. We got only 1 Physical Server left (DC). After we installed the B&R - we had no full Agent license for Windows. So we installed the Trial Licence from the Download Center. Now the License are expired. unfortunately a colleague removed the Agent from the Server befor he revoked these old License file.

Image

Now i cant revoke/remove the Trial Licence from the License Informations because are no Server in

Image

tried the https://www.veeam.com/kb2235 without success.

and i cant a the new full Veeam Agent for Windows License...

Thanks for your help!

Fw

wishr
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by wishr » Feb 28, 2019 10:41 am

Hi Flo,

Could you please clarify, what's the difficulty right now? As far as I see the license has been revoked automatically because the Agent is removed from the server (based on your screenshots). A new license can be installed using the "License" tab.

Thanks

recomfw
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by recomfw » Feb 28, 2019 10:49 am

Maybe i'm a little bit confused but i cant add the new license.

wishr
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by wishr » Feb 28, 2019 10:52 am

I've added a link to the above post - could you please give it a try?

Thanks in advance

recomfw
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by recomfw » Feb 28, 2019 12:32 pm

Hi,

Result:

Image

Thats with the license file i recieved by veeam.

Fw

wishr
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by wishr » Feb 28, 2019 12:47 pm

Hi,

Most likely it's an old license file.

As I see from your screenshot you already have a working license installed that has 4 instances left that can be used to license your Agents. Thus, feel free to go ahead and create an Agent job!

You can find more information on the new licensing scheme here and there. Please take a careful look at the conversion tables in the licensing policy.

Thanks

recomfw
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Re: Revoke Veeam Agent Trial License => Import new 'full' License

Post by recomfw » Feb 28, 2019 1:44 pm 1 person likes this post

Thank you, but its the 'right' License - but i got know another file by Veeam. I called Veeam and they send me an other file. It works.

Thread can be closed.

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