Discussions specific to managed agent-based backups
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mcz
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VAW backup policy email notification

Post by mcz » Jan 11, 2018 7:51 am

Hi everybody,

we've created several protectiongroups (polling containers from ad) and we are using different backup policies for the configuration. From time to time veeam tries to deploy the policies, but this step will not work on all machines since some of them won't be online the whole day.

So every day I receive a email which tells me that the policy has failed and the subject looks like:
[Failed] Backup Policy: Workstation Policy (13 VMs) 2 failed
I haven't found the option to disable this message or even change the recipient of this notification - can this really be the case? Thanks for the clarification!

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. » Jan 12, 2018 4:46 pm

Hello Michael,

Policy reports are generated according to the global notification settings on a daily basis. There is no way to disable these email reports individually.

mcz
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Re: VAW backup policy email notification

Post by mcz » Mar 07, 2018 7:55 am

Dmitry, I would like to pick up this topic again. Every day I receive mails about failed policies because not all of the clients are available during the day (notebooks). It's so annoying and you really expect that you receive a mail with a error message - that shouldn't be the case I would say.

Isn't there a way to improve the situation? I mean you could send a mail which shows you when the policy has been updated the last time instead of generating a error when one client fails... Or you could provide individual settings where we could set it up for our needs. For me it isn't really an error when one client isn't online for say one week.

Thanks!

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. » Mar 07, 2018 10:12 am 1 person likes this post

Michael,

Policy (managed by agent job type) email report is generated daily, based on the last backup session of an agent. We do not send report immediately, but at the specific time. For now the default is set to 8AM, but we are going to make it adjustable via UI. Additional we will add ability to suppress notification according to job stats (success/warning/fail).

mcz
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Re: VAW backup policy email notification

Post by mcz » Mar 07, 2018 10:29 am 1 person likes this post

Thanks Dmitry, seems like you will solve this case in "already known veeam style" :)

Have a nice day!

mcz
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Re: VAW backup policy email notification

Post by mcz » Feb 05, 2019 10:03 am

Hi Dmitry,

I've installed update 4 but I'm still not able to suppress the email report. Has it been implemented now?

Thanks!

mcz
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Re: VAW backup policy email notification

Post by mcz » Mar 07, 2019 7:50 am

Dmitry, have you been able to take a look at this case?

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. » Mar 09, 2019 10:40 pm

Michael,

Sorry for the late reply. Have you tried to configure the granular email report options under manager by agent job? Thanks!

mcz
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Re: VAW backup policy email notification

Post by mcz » Mar 11, 2019 2:35 pm

Dima,

not sure what you're talking about. Can you please post a screenshot?

Tnx!

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