"Failed to perform backup file verification" Backup copy job

[pkelly_sts]

Can someone point me at anything fundamental I should be checking if getting the above error on a Backup Copy job?

1 out of 3 copy jobs is producing this error & searching google only results in 2 hits, neither of which seem relevant?

Thought I'd ask here before contacting support in case it's a "known mistake"

Paul

[foggy]

Paul, what Veeam B&R build number are you currently at? There used to be an issue regarding disk digests size exceeding the RPC call limit causing similar error, it was addressed in one of the patches. If that is not the case, it's better to contact our technical team directly for deeper logs analysis. Thanks.

[pkelly_sts]

We're on 7.0.0.871 which I think is the latest GA.

I'll log a call with support then, thanks...

Paul

[foggy]

Please provide your support case ID for further reference, once you get it.

[pkelly_sts]

Now logged under 00628293, will report back with solution once sorted...

[codurre]

Did you ever get a resolution to this issue? I am experiencing same error. Running Veeam B&R 7.0.0.839

[foggy]

Cedric, please contact technical support directly. Paul's case was closed due to inactivity from his side and as I can get from the case notes, there was something to do with some old VM that was not backed up but had not been deleted from backup files due to the fact that 'Remove deleted VMs data from backup' setting was not enabled. This might not be your case though, you'd better open your own case and provide the logs for review. Thanks.

[codurre]

Thanks for the input, that very well may be my issue as well as I have removed a vm in recent history. I will open a ticket and post new forum post if it something obvious that might be helpful to others.

[foggy]

That would be much appreciated, thanks.

[pkelly_sts]

Sorry guys, I never get notifications of replies to my posts here so wasn't aware this had been commented on. Yes, in our case it appeared to be related to a deleted VM & I think has since been resolved by removing that deleted VM from the copy job.

[farhansheikh86]

That would be much appreciatedhanks.

Is this issue still there with Veeam B&R version : 8.0.0.2030 ? I'm backing up 5 VMs in one job, and one machine is giving this warning each time after the backup is done.

"Failed to perform post-backup application-specific VSS processing Details: RPC function call failed. Function name: [BlobCall]. Target machine: [abc.abc.abc.abc]. RPC error:The remote procedure call failed. Code: 1726"

[Vitaliy S.]

Farhan, please send all debug logs to our support team to make sure that you're experiencing the same issue.

[BoricuaTec]

Hello All,

We had a situation where a backup copy job of 8TB of VMs was stalling the data transfer because it would error out daily on the following error: Failed to perform backup file verification

After calling support (Case # 01131058) they had me extend the "Copy Every" window and push the health checks to two months. After saving the settings and telling it to restart the job, data is now flowing... Question now is will this happen again....?

I guess I will have to wait until the last day in November to find out but I wanted to hear from you guys on this...

Anyone see this before? The client has a decent pipe to the internet as its copied 250gigs in just one day.....

What are the recommended settings for this type of config?

I have a suggestion.... If the verification needs to finish before the job will complete, have it auto extend copy window, that is for jobs that don't have scheduled start and stop times.

Thanks in advance!

Luis

[Danne84]

We have problems with Copy job on our Exchange server.
We only get " Failed to perform backup file verification"

The VM is 2,9TB. Is this a problem for veeam?
We are running version 8.0.0.2021

And vmware is ESXi 5.0.0 2509828

The backup job runs without problems, It is only the Copy Job that has problems.
What steps can i take to troubleshoot this?

Thanks!

[Danne84]

I created a new copy job and now the job runs fine.
Seems that the old job had corrupt files.

[veremin]

The issue you're facing is not necessarily related to corrupted backup chain. It might be caused by inability of backup copy job to finish verification in the allowed window. So, it might be worth double checking that.

Thanks .

[sbaltic]

We have some problems with health check (latest Veeam B&R version) ... backup storage: SAS HP MSA2xxx

Code: Select all

Failed to perform backup file verification Error: Agent failed to process method {Signature.FullRecheckBackup}.

Any suggestions?

[veremin]

Any suggestions?

Open a ticket with our support team and let them investigate it directly. Thanks.