Host-based backup of VMware vSphere VMs.
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jgl75
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Inventory guest system takes age...

Post by jgl75 »

Hello !

I have a Windows Server 2012 Essentials that is stuck at Inventoring guest system for an hour now. It usually takes a few seconds.
All the other VM are backup up fine.

Would this solve the issue ?

http://www.veeam.com/kb1813

I'm using Veeam B&R 7 patch2.

Thanks !

Jean
veremin
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Re: Inventory guest system takes age...

Post by veremin »

I'm wondering whether it finally finished or, at least, ended with some errors. Without seeing actual error message, it's hard to speculate about the root cause, as the problem might be temporary.

Thanks.
foggy
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Re: Inventory guest system takes age...

Post by foggy »

The mentioned KB seems to be totally unrelated, while debug log files will tell the operation the job is stuck on, so you could contact support for assistance in making sense of them.
jgl75
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Re: Inventory guest system takes age...

Post by jgl75 »

It's still running without giving an error.

Two hours now.
jgl75
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Re: Inventory guest system takes age...

Post by jgl75 »

Here's the error message :

Failed to prepare guest for hot backup. Error: VSSControl: Failed to prepare guest for freeze, wait timeout 900 sec
Error: VSSControl: Failed to prepare guest for freeze, wait timeout 900 sec
foggy
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Re: Inventory guest system takes age...

Post by foggy »

Please review this existing thread for details.
goldchamp71
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Re: Inventory guest system takes age...

Post by goldchamp71 »

Thanks jgl75

http://www.veeam.com/kb1813 worked for me...
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