The drive cannot find the sector requested. SUSE Linux

[twistedwrister]

Hello,

While attempting to run a backup job on a VM, Veeam continually stops processing at about 7% (so I believe that rules out permissions as a cause), with the following error:

Processing <server name> Error: The drive cannot find the sector requested. Failed to read data from the file [\\.\PhysicalDrive1]. Failed to upload disk. Agent failed to process method {DataTransfer.DiskSync}.

VMware version: ESXi 6.0
Veeam version: 9.0.0.1491
VM OS: SUSE Linux Enterprise 11 64-bit.

Has anyone seen this before? I've seen some other solutions on other forums regarding Windows Server running chkdsk, and/or re-sizing the disk, but this is a Linux box.

Any suggestions or insight would be appreciated!

Thanks.

[PTide]

Hi,

It is required by forum rules to post support case ID when one posts about a technical issue. Please open a support case and let me know the ID.

Thanks!

[twistedwrister]

Case ID 01862117

Thanks.

[jmmarton]

Have you tried running fsck?

Joe

[alanbolte]

I doubt it'd be anything in-guest, since the failure message indicates that reading the VM disk was what failed (not guest processing). The thing that's failing to be read sounds like a disk hot-added to a proxy. First isolation step would be to try a different transport mode; on the other hand, if you can storage vMotion this VM (other otherwise migrate it to another datastore), I have a hunch that that would be a workaround.