Comprehensive data protection for all workloads
Post Reply
jftuga
Enthusiast
Posts: 26
Liked: 2 times
Joined: Oct 22, 2010 7:02 pm
Full Name: John Taylor
Location: Athens, GA
Contact:

Exchange U-AIR Wizard

Post by jftuga »

I am really excited about the product. I want to test this beta program. Is there any docuemtation?

When I run a new Exchange Lab, after I enter in the restore mode, domain, and mailbox, I get a"403 Forbidden" error when going from the Mailbox to the Restore Point in the wizard.

Screenshot: http://i.imgur.com/Sfe0U.png

I am running this as an Administrator who is in the Exchange Organizational Admins group. Our Exchange server is 2007.

Please advise.

Thanks,
-John
ldeeder
Influencer
Posts: 20
Liked: 2 times
Joined: Oct 22, 2010 3:24 pm
Full Name: Larry Deeder
Contact:

Re: Exchange uAIR Wizard

Post by ldeeder »

I am getting the exact same error.
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange uAIR Wizard

Post by Gostev »

OK, devs and myself were mostly testing this wizard on clean Exchange 2003 installs. QC is only starting the tests on other platforms - we did not have enough QC resources before due to v5 having so many features, thus we released it only as beta with v5... but now with v5 finally out this will get proper testing and released promptly.

Anyway, I will get back to you when I know more, meanwhile you can try to Google for webdav 403 forbidden and see if any possible reason may apply to you.
whatmot
Novice
Posts: 8
Liked: never
Joined: Aug 21, 2009 10:44 pm
Full Name: Tim Whatmough
Contact:

Re: Exchange uAIR Wizard

Post by whatmot »

I am also getting the Exact same 403 forbidden error on Exchange 2007.
jftuga
Enthusiast
Posts: 26
Liked: 2 times
Joined: Oct 22, 2010 7:02 pm
Full Name: John Taylor
Location: Athens, GA
Contact:

Re: Exchange uAIR Wizard

Post by jftuga »

Does anyone have time to run a packet sniffer to see what ports are being used by the uAIR program when it tries to connect to Exchange? I have a feeling it is try to connect to a port the Exchange is not listening on (based on reading up on webdav 403 forbidden).

-John
drew.green@tjtpa.com
Enthusiast
Posts: 27
Liked: 3 times
Joined: Jan 26, 2010 4:41 pm
Full Name: Drew Green
Contact:

Re: Exchange U-AIR Wizard

Post by drew.green@tjtpa.com »

Getting this error as well. Hopefully will be solved soon.
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

Also Exchange 2007? I have already asked QC to deploy this one first, since I know for sure from my own lab that Exchange 2003 does not have this problem ;)
drew.green@tjtpa.com
Enthusiast
Posts: 27
Liked: 3 times
Joined: Jan 26, 2010 4:41 pm
Full Name: Drew Green
Contact:

Re: Exchange U-AIR Wizard

Post by drew.green@tjtpa.com »

Yes, Exchange 2007.
jftuga
Enthusiast
Posts: 26
Liked: 2 times
Joined: Oct 22, 2010 7:02 pm
Full Name: John Taylor
Location: Athens, GA
Contact:

Re: Exchange U-AIR Wizard

Post by jftuga »

I can also confirm this problem with Exchange 2007.
cyberling
Lurker
Posts: 1
Liked: never
Joined: Jun 08, 2010 4:55 pm
Full Name: Mr Lovert
Contact:

Re: Exchange U-AIR Wizard

Post by cyberling »

Also getting an error with Exchange 2010. even though the error is a bit different.

The remote server returned an error: (500) Internal Server Error
kevin647
Lurker
Posts: 1
Liked: never
Joined: Nov 10, 2009 8:33 pm
Contact:

Re: Exchange U-AIR Wizard

Post by kevin647 »

Hello All,

I am also getting the remote server returned an error: (500) Internal Server Error when trying to restore from Exchange 2007.
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

Exchange 2010 is not supported in this beta as per release notes, and it looks like there is some issue slipped into the beta build around Exchange 2007 support (again, so far this beta code was mostly tested on Exchange 2003). For those who want to test the code and submit feedback, I recommend using Exchange 2003 for testing of this beta code, until we have newer build.
jftuga
Enthusiast
Posts: 26
Liked: 2 times
Joined: Oct 22, 2010 7:02 pm
Full Name: John Taylor
Location: Athens, GA
Contact:

Re: Exchange U-AIR Wizard

Post by jftuga »

How can I get a copy of the release notes?
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

See inside of the AIR wizard ZIP file that you have downloaded :)
jftuga
Enthusiast
Posts: 26
Liked: 2 times
Joined: Oct 22, 2010 7:02 pm
Full Name: John Taylor
Location: Athens, GA
Contact:

Re: Exchange U-AIR Wizard

Post by jftuga »

Is there any resolution to this problem yet?
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

Yes, this issue is fixed in BETA2 that will be available later this month. Thanks!
unsichtbarre
Service Provider
Posts: 234
Liked: 40 times
Joined: Mar 08, 2010 4:05 pm
Full Name: John Borhek
Contact:

Re: Exchange U-AIR Wizard

Post by unsichtbarre »

So what's later this month? Our Inside sales rep (Veeam) told us that this feature was available, so we represented it to the client that way. Now, come to find out that this feature is NOT fully functional and there seems to be no way to obtain support. Is there a workaround? If I can't demonstrate Exchange mailbox recovery, I suspect the sale will be lost.
John Borhek, Solutions Architect
https://vmsources.com
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

Sure, the feature is available. See my last reply here.
Gostev
Chief Product Officer
Posts: 31707
Liked: 7212 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Exchange U-AIR Wizard

Post by Gostev »

Newer build of Exchange U-AIR Wizard that supports Exchange 2007:
http://dl.dropbox.com/u/6727687/VeeamBa ... IR_193.zip [link last updated on Nov 26 at noon GMT].

Please be sure to uninstall existing version of wizard before installing this new version.
Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 50 guests