Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
adinfotech
Lurker
Posts: 2
Liked: never
Joined: Oct 31, 2016 8:52 pm
Full Name: Alex
Contact:

Email address is not registered with Veeam

Post by adinfotech »

I'm attempting to submit an issue, but I'm unable to click Submit because the button is grayed out and I see the message 'email address is not registered with veeam.' Even though I knew the email was registered (I am a Veeam Backup and Replication customer), I clicked 'Register.' I received the registration email, clicked on the link and was brought to a webpage indicating that validation was successful, but I am still getting the error. Where else do I need to register?
PTide
Product Manager
Posts: 6408
Liked: 724 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Email address is not registered with Veeam

Post by PTide »

Hi,

Can you send me the email that you used to register with Veeam via PM please? Also please describe the issue.

Thanks
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Email address is not registered with Veeam

Post by Vitaliy S. »

Sometimes it takes time to sync the registration info and our support tracking system data.
Post Reply

Who is online

Users browsing this forum: No registered users and 30 guests