Very Slow Response in Business view

[howthorn]

We have business view and monitor running on the same server. Both applications have their databases on a seperate SQL server. When we connect to the business view web site, it sometimes takes 5 minutes to show the report screen. there is only one warning message in the log.txt which is;

2011-01-20 16:09:15,925 [8] WARN Application [(null)] - Application_EndRequest: /CommonDataHandler.ashx?proxy&v=2, status 304 Not Modified

is there something to tune in the business view configuration?

Ilkay

[Vitaliy S.]

Hi Ilkay,

Do you have any other applications running on the same IIS server? What's the current load on your SQL server?

Thanks!

[howthorn]

no other application is running under the same IIS, only Business View. The SQL server is a consolidated db server which has multiple databases. The problem is, when you first connect to business view for the first time, it takes a very long time to load, but if you hold the page open and refresh it, it loads very fast.

[Vitaliy S.]

Ilkay,

Seems like every time you first open a BV webserver all the content is being cached, that is why every subsequent request is much faster. That said, I'm still not sure why it takes you up to 5 minutes to open the BV console for the first time. Could you please reach out our support team with this issue and email me your ticket number?

Thanks!

[howthorn]

Hi Vitaliy,
case number is ID#552433

thanks...