Error trying to zip a VM (case ID = 02794321)

[PeterPam]

Hello
I have an error when i try to make a zip.
the error is:

"Failed to create processing task for VM ***** Error: Object reference not set to an instance of an object"

and the process stops.

Please, anyone can give me some info about this?

Thanks in advance.

[Gostev]

If you are using vSphere 6.7, please note that it is not supported yet. Thanks!

[PeterPam]

Thanks for your reply.
i'm using 5.5.0