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Link State
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Posts: 33
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Joined: Jan 06, 2014 9:58 am
Full Name: Link State
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Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log info

Post by Link State »

Hi guys,

I encountered an abnormal backup job behavior in log truncation on Exchange 2016

Enviroment:
- Veeam Backup & Replication 9.5.0.1038
- 4 server Exchange 2016 all DAG Role - AdminDisplayVersion : Version 15.1 (Build 669.32)

- Exchange 01 Active DB
- Exchange 02 Active DB
- Exchange 03 DR - no Active DB Used for Job backup
- Exchange04 DR - no Active DB
-16 database exchange from 1 TB each - DB only active on EXC01 and Exc02.

After incremental and Active Full backup job complete success i checked exchange log:

Why are two day logs left?

Other software backup products truncate logs and only logs remain after the backup schedule.

it's normal for veeam backup exchange log for 2 days?

Code: Select all

07/05/2017  10:41 AM         1,048,576 E0C000AD1FA.log
07/05/2017  10:47 AM         1,048,576 E0C000AD1FB.log
07/05/2017  10:54 AM         1,048,576 E0C000AD1FC.log
07/05/2017  11:00 AM         1,048,576 E0C000AD1FD.log
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07/05/2017  11:14 AM         1,048,576 E0C000AD200.log
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07/05/2017  11:47 AM         1,048,576 E0C000AD206.log
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07/05/2017  11:54 AM         1,048,576 E0C000AD208.log
07/05/2017  11:56 AM         1,048,576 E0C000AD209.log
07/05/2017  12:02 PM         1,048,576 E0C000AD20A.log
07/05/2017  12:10 PM         1,048,576 E0C000AD20B.log
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07/05/2017  12:18 PM         1,048,576 E0C000AD20D.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD321.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD32A.log
07/06/2017  09:28 AM         1,048,576 E0C000AD32B.log
07/06/2017  09:28 AM         1,048,576 E0C000AD32C.log
07/06/2017  09:28 AM         1,048,576 E0C000AD32D.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD330.log
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07/06/2017  10:43 AM         1,048,576 E0C000AD35A.log
07/06/2017  10:46 AM         1,048,576 E0C000AD35B.log
07/06/2017  10:48 AM         1,048,576 E0C000AD35C.log
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07/06/2017  12:40 PM         1,048,576 E0C000AD37C.log
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07/06/2017  01:28 PM         1,048,576 E0C000AD390.log
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07/06/2017  01:50 PM         1,048,576 E0C000AD39D.log
07/06/2017  01:55 PM         1,048,576 E0C000AD39E.log
07/06/2017  02:00 PM         1,048,576 E0C000AD39F.log
07/06/2017  02:04 PM         1,048,576 E0C000AD3A0.log
07/06/2017  02:09 PM         1,048,576 E0C000AD3A1.log
Veeam: Veeam Legends 2021&2022 | VMCE 2020 | VMCA 2022 | VMXP - Microsoft: MCITP | MCP| MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - Cisco: CCNA-
veremin
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Full Name: Vladimir Eremin
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by veremin »

Can you provide us with screenshots or description of the settings that are specified in:

1) Job Settings -> Guest Processing
2) Job Settings -> Guest Processing -> Applications -> Edit

Thanks.
Link State
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Contact:

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

best practice setting...
Image
upload images
Veeam: Veeam Legends 2021&2022 | VMCE 2020 | VMCA 2022 | VMXP - Microsoft: MCITP | MCP| MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - Cisco: CCNA-
veremin
Product Manager
Posts: 20413
Liked: 2302 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by veremin »

And what about SQL tab?
Link State
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Posts: 33
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Joined: Jan 06, 2014 9:58 am
Full Name: Link State
Contact:

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

Image
imageupload

the backup job run every day at 4.00 a.m. (incr)

Evidence of Exchange Backup ( why exchangereport FullBackup, my veeam job is incr)

Code: Select all

LastFullBackup                LastIncrementalBackup         LastDifferentialBackup        LastCopyBackup
--------------                ---------------------         ----------------------        --------------
7/10/2017 4:03:49 AM
7/10/2017 4:04:19 AM
7/10/2017 4:04:10 AM
7/10/2017 4:03:43 AM
7/10/2017 4:03:23 AM
7/10/2017 4:03:44 AM
7/10/2017 4:04:11 AM
7/10/2017 4:03:32 AM
7/10/2017 4:03:54 AM
7/10/2017 4:04:08 AM
7/10/2017 4:03:17 AM
7/10/2017 4:03:33 AM
7/10/2017 4:04:27 AM
7/10/2017 4:04:01 AM
7/10/2017 4:03:48 AM                                                                      4/27/2017 2:53:04 PM
7/10/2017 4:04:35 AM

on five database exchange logs 4 Db have date back to 3 days ago, and 1 DB have date back to 2 days ago.

Code: Select all

07/08/2017  01:39 PM         1,048,576 E0F00075012.log
07/08/2017  01:39 PM         1,048,576 E0F00075013.log
07/08/2017  01:39 PM         1,048,576 E0F00075014.log
07/08/2017  01:40 PM         1,048,576 E0F00075015.log
07/08/2017  01:40 PM         1,048,576 E0F00075016.log
07/08/2017  01:40 PM         1,048,576 E0F00075017.log
07/08/2017  01:40 PM         1,048,576 E0F00075018.log
07/08/2017  01:41 PM         1,048,576 E0F00075019.log
07/08/2017  01:41 PM         1,048,576 E0F0007501A.log
07/08/2017  01:41 PM         1,048,576 E0F0007501B.log
07/08/2017  01:41 PM         1,048,576 E0F0007501C.log
07/08/2017  01:41 PM         1,048,576 E0F0007501D.log
07/08/2017  01:41 PM         1,048,576 E0F0007501E.log
07/08/2017  01:41 PM         1,048,576 E0F0007501F.log
07/08/2017  01:41 PM         1,048,576 E0F00075020.log
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07/08/2017  01:41 PM         1,048,576 E0F0007502A.log
07/08/2017  01:41 PM         1,048,576 E0F0007502B.log
07/08/2017  01:41 PM         1,048,576 E0F0007502C.log
07/08/2017  01:41 PM         1,048,576 E0F0007502D.log
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07/08/2017  03:17 PM         1,048,576 E0F0007503A.log
07/08/2017  03:30 PM         1,048,576 E0F0007503B.log
07/08/2017  03:44 PM         1,048,576 E0F0007503C.log
07/08/2017  03:59 PM         1,048,576 E0F0007503D.log
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07/08/2017  06:34 PM         1,048,576 E0F00075049.log
07/08/2017  06:34 PM         1,048,576 E0F0007504A.log
07/08/2017  06:34 PM         1,048,576 E0F0007504B.log
07/08/2017  06:34 PM         1,048,576 E0F0007504C.log
07/08/2017  06:36 PM         1,048,576 E0F0007504D.log
07/08/2017  06:49 PM         1,048,576 E0F0007504E.log
07/08/2017  07:04 PM         1,048,576 E0F0007504F.log
07/08/2017  07:18 PM         1,048,576 E0F00075050.log
07/08/2017  07:31 PM         1,048,576 E0F00075051.log
07/08/2017  07:45 PM         1,048,576 E0F00075052.log
07/08/2017  07:59 PM         1,048,576 E0F00075053.log
07/08/2017  08:14 PM         1,048,576 E0F00075054.log
07/08/2017  08:27 PM         1,048,576 E0F00075055.log
07/08/2017  08:40 PM         1,048,576 E0F00075056.log
07/08/2017  08:54 PM         1,048,576 E0F00075057.log
07/08/2017  09:09 PM         1,048,576 E0F00075058.log
07/08/2017  09:23 PM         1,048,576 E0F00075059.log
07/08/2017  09:36 PM         1,048,576 E0F0007505A.log
07/08/2017  09:50 PM         1,048,576 E0F0007505B.log
07/08/2017  10:04 PM         1,048,576 E0F0007505C.log
07/08/2017  10:18 PM         1,048,576 E0F0007505D.log
07/08/2017  10:32 PM         1,048,576 E0F0007505E.log
07/08/2017  10:45 PM         1,048,576 E0F0007505F.log
07/08/2017  10:59 PM         1,048,576 E0F00075060.log
07/08/2017  11:14 PM         1,048,576 E0F00075061.log
07/08/2017  11:28 PM         1,048,576 E0F00075062.log
07/08/2017  11:41 PM         1,048,576 E0F00075063.log
07/08/2017  11:55 PM         1,048,576 E0F00075064.log
07/09/2017  12:09 AM         1,048,576 E0F00075065.log
07/09/2017  12:23 AM         1,048,576 E0F00075066.log
07/09/2017  12:34 AM         1,048,576 E0F00075067.log
07/09/2017  12:47 AM         1,048,576 E0F00075068.log
07/09/2017  01:01 AM         1,048,576 E0F00075069.log
07/09/2017  01:14 AM         1,048,576 E0F0007506A.log
07/09/2017  01:28 AM         1,048,576 E0F0007506B.log
07/09/2017  01:29 AM         1,048,576 E0F0007506C.log
07/09/2017  01:29 AM         1,048,576 E0F0007506D.log
07/09/2017  01:34 AM         1,048,576 E0F0007506E.log
07/09/2017  01:49 AM         1,048,576 E0F0007506F.log
07/09/2017  02:02 AM         1,048,576 E0F00075070.log
07/09/2017  02:16 AM         1,048,576 E0F00075071.log
07/09/2017  02:30 AM         1,048,576 E0F00075072.log
07/09/2017  02:44 AM         1,048,576 E0F00075073.log
07/09/2017  02:58 AM         1,048,576 E0F00075074.log
07/09/2017  03:11 AM         1,048,576 E0F00075075.log
07/09/2017  03:25 AM         1,048,576 E0F00075076.log
07/09/2017  03:40 AM         1,048,576 E0F00075077.log
07/09/2017  03:53 AM         1,048,576 E0F00075078.log
07/09/2017  04:07 AM         1,048,576 E0F00075079.log
07/09/2017  04:20 AM         1,048,576 E0F0007507A.log
07/09/2017  04:26 AM         1,048,576 E0F0007507B.log
07/09/2017  04:40 AM         1,048,576 E0F0007507C.log
07/09/2017  04:55 AM         1,048,576 E0F0007507D.log
07/09/2017  05:08 AM         1,048,576 E0F0007507E.log
07/09/2017  05:22 AM         1,048,576 E0F0007507F.log
07/09/2017  05:35 AM         1,048,576 E0F00075080.log
07/09/2017  05:50 AM         1,048,576 E0F00075081.log
07/09/2017  06:04 AM         1,048,576 E0F00075082.log
07/09/2017  06:18 AM         1,048,576 E0F00075083.log
07/09/2017  06:31 AM         1,048,576 E0F00075084.log
07/09/2017  06:45 AM         1,048,576 E0F00075085.log
07/09/2017  06:59 AM         1,048,576 E0F00075086.log
07/09/2017  07:13 AM         1,048,576 E0F00075087.log
07/09/2017  07:26 AM         1,048,576 E0F00075088.log
07/09/2017  07:40 AM         1,048,576 E0F00075089.log
07/09/2017  07:55 AM         1,048,576 E0F0007508A.log
07/09/2017  08:09 AM         1,048,576 E0F0007508B.log
07/09/2017  08:22 AM         1,048,576 E0F0007508C.log
07/09/2017  08:34 AM         1,048,576 E0F0007508D.log
07/09/2017  08:46 AM         1,048,576 E0F0007508E.log
07/09/2017  09:00 AM         1,048,576 E0F0007508F.log
07/09/2017  09:15 AM         1,048,576 E0F00075090.log
07/09/2017  09:29 AM         1,048,576 E0F00075091.log
07/09/2017  09:42 AM         1,048,576 E0F00075092.log
07/09/2017  09:56 AM         1,048,576 E0F00075093.log
07/09/2017  10:10 AM         1,048,576 E0F00075094.log
07/09/2017  10:24 AM         1,048,576 E0F00075095.log
07/09/2017  10:38 AM         1,048,576 E0F00075096.log
07/09/2017  10:51 AM         1,048,576 E0F00075097.log
07/09/2017  11:05 AM         1,048,576 E0F00075098.log
07/09/2017  11:20 AM         1,048,576 E0F00075099.log
07/09/2017  11:34 AM         1,048,576 E0F0007509A.log
07/09/2017  11:47 AM         1,048,576 E0F0007509B.log
07/09/2017  12:01 PM         1,048,576 E0F0007509C.log
07/09/2017  12:15 PM         1,048,576 E0F0007509D.log
07/09/2017  12:29 PM         1,048,576 E0F0007509E.log
07/09/2017  12:40 PM         1,048,576 E0F0007509F.log
07/09/2017  12:54 PM         1,048,576 E0F000750A0.log
07/09/2017  01:08 PM         1,048,576 E0F000750A1.log
07/09/2017  01:21 PM         1,048,576 E0F000750A2.log
07/09/2017  01:35 PM         1,048,576 E0F000750A3.log
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Link State
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

hi guys open a case: 02216265
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by veremin »

Yep, the settings seem to be configured properly, and I was about to suggest you to reach our support team for further troubleshooting.

Glad to know you've done that already. Keep us posted.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

ok stay tuned!
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

hi case closed maybe open case in MS:

Support Reply:

I can confirm that backup process has finished successfully on Veeam side and truncation was requested, which can be seen in logs and events.
The rest of the process lies entirely on Exchange server side.

From my understanding this is indeed working correctly.
----
All listed databases have truncation event:
Information 07/10/2017 04:26 MSExchangeRepl 2046 Exchange VSS Writer "The Microsoft Exchange Replication service VSS Writer instance ee7e2b49-878a-4ff6-80cb-953d65ba13c6 has successfully completed the backup of database 'DBXX'.
Database log truncation has been requested for this database. Log truncation will occur on the active copy after the next log generation is created. Log truncation will occur automatically on the passive copies after that log file is copied."

Please note the last part of this message - truncation does not always occur immediately after the backup is complete.

I have found this detailed guide on the log truncation process:
https://community.emc.com/blogs/bottk/2 ... ter-backup
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by doggatas »

Does your DAG contain lagged copies by chance? Exchange will not truncate logs that have not yet been replayed to the passive copies. If you're running lagged copies check your DAG replication and make sure there aren't 2 days' worth of logs in the replay queue.

Code: Select all

Get-MailboxDatabaseCopyStatus -Identity * | Where {$_.ActiveCopy -eq $False} | FL

Code: Select all

Get-MailboxDatabaseCopyStatus -Identity * | Where {$_.ActiveCopy -eq $False} | Select DatabaseName,CopyQueueLength,ReplayQueueLength,ReplayLagStatus
First one will return all the passive copies of databases and their attributes.
Second one is more specific to log files and lag copies.

It does sound like Exchange is not happy to delete the log files for some reason.

Regards,
David
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Link State »

Hi doggatas,
thank you for the info, i dont have lagged copy at the moment.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by petteri »

Hello

Did you ever solve what was the problem? I have exactly the same problem with sama architecture.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by veremin »

Hi, Petteri, and welcome to our community forums. May I know you support ticket ID for this issue? Thanks.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by btmaus »

I have an issue too with log files not truncating, although on Exchange 2010 DAG.

My settings are the same as the OP's screenshots. I am on Veeam 9.5.0.1536.

Support #03053774
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Post by Regnor »

In case of a DAG a certain amount of logs could stay on the disk after a backup job.
Could you check if the name or dates of the logfiles are changing?
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log info

Post by FFulleringer »

I have the exact same problem. Exchange 2010 under Windows Server 2008 and logs are not being truncated.

how did you solve it? Settings are correct.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log info

Post by foggy »

Hi Cosme, please contact technical support for closer investigation. Such issues are likely to be environmental (e.g. in the case mentioned in this thread restarting of both nodes in the DAG helped), so logs review is required. Thanks!
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