Finished jobs still showing in the running windows

[JonJR]

We're running 11.0.1.1261 and have an odd artefact that jobs which completed with warning are still showing in the running window.

https://imgur.com/a/cu1UvE7

Rebooting the B&R server clears them. Is this a v11 change that I've missed?

BTW the warning is harmless - this VM has an independent disk that we don't want Veeam to backup.

Cheers Jon

[FrancWest]

I see the same after updating from v11 to V11a. Looks like a GUI caching/refresh issue (I opened a case for it yesterday, #05080996). Pressing F5 refreshes the list and shows the correct jobs again. No need to reboot the Veeam server.

[JonJR]

An F5 refresh cleared it for me

[FrancWest]

I got a response back from support that this is a known issue with v11a.

@Gostev: would it be possible to include this in the known issues list on the forum?

[Gostev]

I don't include every known issue there but only those which result in a large number of support cases (support management informs me about such issues).

[FrancWest]

ok, thanks. I understand.

[godfatherTyler]

This issue occurred for me as well. I rebooted the SQL server and VBR server before finding this post. F5 is “fixing” the issue for now.

[JRRW]

Today I learned that the F5 key works in Veeam console. Brilliant.

[ortec-RW]

The wonder of F5. Never thought it would work in the status window.
A bit anoying though, but it works for now.

[lhan]

same problem at our site, but F5 key works well
Thank you

[Jellman01]

I too am having this issue on 11.0.1.1261. F5 also works for me, hope this is fixed soon.

[Gostev]

It was fixed last month in P20211123.

[FrancWest]

Unfortunately this isn’t completely fixed. I still have to use F5 sometimes to show the running jobs correctly. The start time of the extra jobs shown is exactly one week ago. Using F5 clears these jobs. We are already on P20211123.

[Gostev]

Please have support review if you have the patch installed correctly, and confirm the issue if so.

[FrancWest]

Support confirmed the refresh issue is still present in v11a with the patch installed.

It appears you might have come across a situation on v11a in which under certain circumstances: Last 24 hours -> Running view shows "extra" sessions, that are actually in the stopped state (job type is not important, it could be a replica, backup, backup copy, and other sessions).

Veeam R&D is aware of this and the plan is to fix it in a future release, however, at this time we do not have a current timeframe of when it will be fixed.

To work around the issue pressing the F5 key a few times, while the Last 24 hours -> Running view is opened, should refresh and properly show the running tasks.

[Gostev]

No. I read the support case and the quoted statement from support engineer is about 11a, not about P20211123. But your last response/clarification should put the case on the right track for them to make necessary next steps, like making sure the patch was correctly installed.

[FrancWest]

ok, my bad indeed. I forgot to mention in the opening case notes that we already had installed the latest patch.

[FrancWest]

I received a response from support:

We have received updates from our RnD team, that as this issue is not reproducing identically for all customers, it has different causes and circumstances and some of them will be fixed in next version.

Therefore we are advised to wait for v12 where multiple possible causes will be fixed.

[jtremblay]

Same for me on 11a. found this thread before trying anything else!

[alovalvo]

Same here with V11a.
It's a little bit annoying but F5 works for now.

[gideon pelser]

The same here. I am actually on a later version already 11a P20211211 (build 11.0.1.1261 P20211211 ) on Dec 20 2021, however, this issue still exists and the F5 option still clears everything.

[foggy]

As mentioned above, scenarios that are not covered by the latest patch fixes will be addressed by v12. You can open a case to confirm you're experiencing one of the already known issues.

[tedster69]

I see the same after updating from v11 to V11a. Looks like a GUI caching/refresh issue (I opened a case for it yesterday, #05080996). Pressing F5 refreshes the list and shows the correct jobs again. No need to reboot the Veeam server.

Would never have guessed a basic F5 sorts this , was driving me mad and have a very very limited window to patch/reboot server .

So basic , how about adding a right-click and refresh Veeam ?!???1!?!

Thanks you

[Mildur]

F5 works in almost every tool

[vmtech123]

After ignoring this for a few weeks, I can't say how happy I am to stumble upon this .

I was told buy support for a different issue it was known for 11a, but never did I think to push F5. Best work around ever

Thanks!

[Egor Yakovlev]

how about adding a right-click and refresh Veeam ?!???1!?!

In an ideal world you should not need Refresh button at all. At least not in the dynamic grids.

never did I think to push F5

Check out context-aware F1 magic in our UI!

[jwhitford]

An F5 refresh cleared it for me

Holy moly I can't believe this worked. WHY DOESNT IT REFRESH when you click away from 'Running' and back? (or automatically as some have suggested)

[d.mauri]

OMG, the same happened to me across different customers

Yes, please, Veeam do something about this

[BjarneWahl]

Issue still shows in 11.0.1.1261 P20220302 (new setup, installed from ISO, hence never updated) - F5 works.

[popjls]

Yes this is super frustrating.. why do we need to hit F5?