[VHRISO] fails to install on Lenovo System x3650 M5, Dell 5810 and T340 - solved

[ken.tyrrell]

[MOD] Split from veeam-backup-replication-f2/managed-har ... 96192.html

Attempted install on Lenovo System x3650 M5 with 0.1.17 ISO
It get through all the configuration questions and begins installing but fails after a few minutes with "An unknown error has occurred"

Case #07500520

Also tried to install on Dell 5810 Workstation, but ended with the same "An unknown error has occurred".

[ken.tyrrell]

Attempted install on Lenovo System x3650 M5 with 0.1.17 ISO
It get through all the configuration questions and begins installing but fails after a few minutes with "An unknown error has occurred"

Case #07500520

Also tried to install on Dell 5810 Workstation, but ended with the same "An unknown error has occurred".

Also tried Dell T340 server, same "An unknown error has occurred". Downloaded a fresh ISO, still no go.

[HannesK]

Hello Ken,
thanks for reporting the issues. I can see that the x3650M5 and Dell 5810 is not on the Red Hat HCL. That means the systems are technically unsupported, but we still like to look into it because it looks strange that you have that on three systems (the T340 is on the Hardware Compatibility List).

Does a normal Rocky installation work fine?

Best regards
Hannes

[ken.tyrrell]

Ubuntu works: Following these instructions was successful on the Lenovo System x3650 and Dell T340.
veeam-backup-replication-f2/build-an-im ... 79074.html

Case #07500520

[HannesK]

Hello,
the main question is, whether Rocky 9 works.

Thanks for providing fresh logs. As I read through the case... if you cannot format anything with any tool anymore, then I can recommend dd on Windows. I used dd some months ago to get my USB sticks working again when we investigated USB stick issues back in the time. To be fair, the issues back then were a bit different, and only sounded similar.

Best regards
Hannes

[HannesK]

for future readers: the issue was solved by switching Rufus to "dd image mode" to burn the ISO to the USB stick