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X-ian
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No mail notification after warning

Post by X-ian »

Hi all,

I am currently facing the issue that I do not receive a notification via mail for the one job that finishes with a warning unless I untick the "suppress notifications until the last retry" setting. Is this expected behaviour?

EDIT: I am running Version 8.0.5.20.

Best regards,
Christian
Polina
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Re: No mail notification after warning

Post by Polina »

Hi Christian,

That's expected. If your job is set up with multiple retry attempts and you choose to suppress notifications until the final retry, you will receive a single notification showing the job's status after the last retry attempt. I.e. if the first run of the job has been completed with a warning and on the subsequent retries this warning has been resolved, you will get a notification with the Success status of the job.
X-ian
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Re: No mail notification after warning

Post by X-ian » 1 person likes this post

Hi Polina,
thanks for clarifying that! I will stick with leaving the checkbox unticked, though. I prefer being warned or notified every time instead of wondering whether the job has gotten stuck somewhere in the process.
Best regards,
Christian
Lpt
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Re: No mail notification after warning

Post by Lpt »

Hi

I'm facing a similar issue after upgrading VBM365 to 8.1.0.331 only for Exchange jobs (After getting 3 VBM365 servers affected, I've stopped upgrading other VBM365 servers)

Notify on last retry is checked but Veeam does not send notification on last retry only
If this option is unchecked Veeam does send notifications for intermediate runs but not the last retry

Case #03520158 opened on Feb 24 (I was then instructed to try to uncheck with above result)

Lastly I've upgraded to 8.1.0.3503 with no great success
One of the 3 servers notifies again but the 2 others aren't !?

Behavior reported to the case but Veeam support is still silent since
Polina
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Re: No mail notification after warning

Post by Polina »

Hi Laurent,

I believe 03520158 is your contract number, while the case ID is 07613245, correct?

Can you confirm that for jobs with other types of objects, like OneDrive or SharePoint, notifications are sent as expected?
aeph
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Re: No mail notification after warning

Post by aeph »

I am having the same issue. My workaround is to uncheck the "supress until last retry" checkbox in notifications menu.
Now i am getting a lot more mails than before but at least i am getting those mails.
Polina
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Re: No mail notification after warning

Post by Polina »

@aeph

Have you already opened a support case on this issue? may I know its ID?
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