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awedio
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Restore w Media Recovery ISO - Linux

Post by awedio »

Hello, pls help out a noob !!

Booting from the recovery iso, the vm get an IP address etc
It also gets a bunch of fingerprint info.

I'm lost here: What do I do with this "fingerprint" info?
vnikiforov
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Re: Restore w Media Recovery ISO - Linux

Post by vnikiforov »

Hello, Femi,

The fingerprint info is purely for verifying the SSH host identity if you are connecting to the Recovery Media remotely via SSH - it is informational, you don't enter it anywhere, and the restore works fine without it. Please refer to the official guide
---
BR,
Vladimir
Veeam Software
awedio
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Re: Restore w Media Recovery ISO - Linux

Post by awedio »

Thanks Vladimir, I guess I was just over-thinking the situation!
awedio
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Re: Restore w Media Recovery ISO - Linux

Post by awedio »

Vlad,
I am unable to SSH into the recovery vm using these credentials
SSH Connection Info

Credentials
Username: veeamuser
Password: 12345678

Hostname
veeam-recovery-iso

Error:

Code: Select all

👤 Starting a new connection to: "192.168.xx.xx" port "22"
⚙️ Starting address resolution of "192.168.xx.xx"
⚙️ Address resolution finished
⚙️ Connecting to "192.168.xx.xx" port "22"
👤 Connection to "192.168.xx.xx" established
⚙️ Starting SSH session
⚙️ Remote server: SSH-2.0-OpenSSH_9.2p1 Debian-2+deb12u7
⚙️ Agreed KEX algorithm: curve25519-sha256
⚙️ Agreed Host Key algorithm: ecdsa-sha2-nistp256
⚙️ Agreed server-to-client cipher: aes256-gcm@openssh.com MAC: INTEGRATED-AES-GCM
⚙️ Agreed client-to-server cipher: aes256-gcm@openssh.com MAC: INTEGRATED-AES-GCM
⚙️ Agreed client-to-server compression: none
⚙️ Agreed server-to-client compression: none
⚙️ Handshake finished
👤 Checking host key: SHA256:GxeEtNAtEJLv2kajXpngRc1BvMh6xoMT0mWS0g+J2sY
👤 Host "192.168.xx.xx":"22" is known and matches
👤 Authenticating to "192.168.xx.xx":"22" as "veeamuser"
❗ Not using one of the provided keys: Private Key is empty
⚙️ Available client authentication methods: password,keyboard-interactive
⚙️ Authentication that can continue: publickey,password
👤 Authenticating using password method
❗ Authentication failed (password)
⚙️ Partial success: no
⚙️ Authentication that can continue: publickey,password
👤 Authenticating using password method
❗ Authentication failed (password)
⚙️ Partial success: no
⚙️ Authentication that can continue: publickey,password
👤 Authenticating using password method
❗ Authentication failed (password)
⚙️ Partial success: no
⚙️ Authentication that can continue: publickey,password
😨 No more authentication methods to try
vnikiforov
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Re: Restore w Media Recovery ISO - Linux

Post by vnikiforov »

Hello, Femi,

I used veeam-recovery-media-13.0.1.404-amd64.iso
It works fine with whatever it shows for the veeamuser password - straight accepted over SSH with putty

Please try restarting the VM and\or use other SSH client.
If the issue persists, please open a case with Veeam support.
Attachments
recovery ssh info
recovery ssh info
2026-05-13_14-46-30.png (45.13 KiB) Viewed 116 times
connected with putty
connected with putty
2026-05-13_14-47-08.png (38.02 KiB) Viewed 116 times
---
BR,
Vladimir
Veeam Software
awedio
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Re: Restore w Media Recovery ISO - Linux

Post by awedio »

Hi Vlad

Restarting the VM fixed the problem.
All is good.
Thank you!
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