connect-VBRServer issue since update veeam 11a

[waaalex]

Hello,
Case # 05146529

Since update from v11 to v11a, i ve got issue to connect a user from remote console.

We have a user on veeam backup and replication which is veeam backup administrator role.
There is no problem when connecting as domain admin.

Errors :

Code: Select all

tokenImpersonationLevel: [Impersonation]
Current execution folder: 'C:\Program Files\Veeam\Backup and Replication\Console'
[26.11.2021 15:44:31] <10> Info         Connecting to XXXXX:9392 XXXXX\veeam_script_user
[26.11.2021 15:44:31] <10> Info         Remoting options: []
[26.11.2021 15:44:31] <10> Info         Registering TCP client channel [bstcp]
[26.11.2021 15:44:31] <10> Info         tokenImpersonationLevel: [Impersonation]
[26.11.2021 15:44:33] <10> Info         Network error in [OpenSession] of [tcp://XXXXX:9392/VeeamClientUpdateService] object
[26.11.2021 15:44:33] <10> Error        Failed to connect to Veeam Backup & Replication server)
[26.11.2021 15:44:33] <10> Error        Le serveur a rejeté les informations d'identification du client. (System.Security.Authentication.InvalidCredentialException)

On target Windows, ID event 4625 (invalid username or password)
But the login and the password are correct because i can connect with this user locally.
Any advice?

Thanks.

[oleg.feoktistov]

Hi Alex,

Reviewed your case. Though we had similar issues with remote connections through Connect-VBRServer cmdlers in the past, it's hard to say precisely what could lead to this behaviour in your case without diving into logs and further throubleshooting. So, please continue working with our support engineer. Meanwhile, I will monitor your issue closely.

Thanks,
Oleg