Management reporting and documentation
Post Reply
JosvwHLT
Enthusiast
Posts: 47
Liked: 3 times
Joined: Dec 24, 2015 4:15 am
Full Name: Jos van Wordragen
Contact:

Disabled Veeam One report schedules

Post by JosvwHLT »

Hello all, for the 2nd. time in a row I find all my saved VeeamOne report schedules disabled. We are running VeeamOne version 11.0.1.1880.
So far I can't find any indication what might be causing this. Checked a variety of logfiles but to no avail. Maybe someone can shed some light on what's going on here. Thanks
Mildur
Product Manager
Posts: 8735
Liked: 2294 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Disabled Veeam One report schedules

Post by Mildur » 1 person likes this post

Hi Jos

Do you have opened a support case?
I'm sure, our support can assist you in finding out why they getting disabled.

Thanks
Fabian
Product Management Analyst @ Veeam Software
RomanK
Veeam Software
Posts: 641
Liked: 168 times
Joined: Nov 01, 2016 11:26 am
Contact:

Re: Disabled Veeam One report schedules

Post by RomanK » 1 person likes this post

Hello Jos,

Please do not forget to attach Veeam ONE logs to the support case and share the case number in this thread.

Thanks
JosvwHLT
Enthusiast
Posts: 47
Liked: 3 times
Joined: Dec 24, 2015 4:15 am
Full Name: Jos van Wordragen
Contact:

Re: Disabled Veeam One report schedules

Post by JosvwHLT » 1 person likes this post

Thanks for your response. Case # 05399539
A.Rogers
Enthusiast
Posts: 32
Liked: 12 times
Joined: Jan 08, 2021 5:05 pm
Full Name: Alan Rogers
Contact:

Re: Disabled Veeam One report schedules

Post by A.Rogers » 1 person likes this post

Hi, I would check to make sure your license hasn't expired. We had that previously when our reports all disabled themselves.
Mildur
Product Manager
Posts: 8735
Liked: 2294 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Disabled Veeam One report schedules

Post by Mildur »

Thanks for the case number.
Please continue to work with our support engineers. I'm confident they will find the cause of this issue.
Product Management Analyst @ Veeam Software
JosvwHLT
Enthusiast
Posts: 47
Liked: 3 times
Joined: Dec 24, 2015 4:15 am
Full Name: Jos van Wordragen
Contact:

Re: Disabled Veeam One report schedules

Post by JosvwHLT »

Licenses are up-to-date and not expired. Thanks for replying.
Post Reply

Who is online

Users browsing this forum: No registered users and 7 guests