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JosvwHLT
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Disabled Veeam One report schedules

Post by JosvwHLT »

Hello all, for the 2nd. time in a row I find all my saved VeeamOne report schedules disabled. We are running VeeamOne version 11.0.1.1880.
So far I can't find any indication what might be causing this. Checked a variety of logfiles but to no avail. Maybe someone can shed some light on what's going on here. Thanks
Mildur
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Re: Disabled Veeam One report schedules

Post by Mildur » 1 person likes this post

Hi Jos

Do you have opened a support case?
I'm sure, our support can assist you in finding out why they getting disabled.

Thanks
Fabian
Product Management Analyst @ Veeam Software
RomanK
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Re: Disabled Veeam One report schedules

Post by RomanK » 1 person likes this post

Hello Jos,

Please do not forget to attach Veeam ONE logs to the support case and share the case number in this thread.

Thanks
JosvwHLT
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Re: Disabled Veeam One report schedules

Post by JosvwHLT » 1 person likes this post

Thanks for your response. Case # 05399539
A.Rogers
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Re: Disabled Veeam One report schedules

Post by A.Rogers » 1 person likes this post

Hi, I would check to make sure your license hasn't expired. We had that previously when our reports all disabled themselves.
Mildur
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Re: Disabled Veeam One report schedules

Post by Mildur »

Thanks for the case number.
Please continue to work with our support engineers. I'm confident they will find the cause of this issue.
Product Management Analyst @ Veeam Software
JosvwHLT
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Re: Disabled Veeam One report schedules

Post by JosvwHLT »

Licenses are up-to-date and not expired. Thanks for replying.
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