Management reporting and documentation
Post Reply
AWuijster
Novice
Posts: 4
Liked: never
Joined: Jul 14, 2010 11:37 am
Full Name: Antoon Wuijster
Contact:

Error 503

Post by AWuijster » Dec 20, 2010 12:34 pm

Hello,

We have a error 503 when connecting virtual center server

Initializing data collector
Initializing connection
Connecting to "************" with user "************"...
Failed to login to "************" by SOAP, port 443, user "************", proxy srv: port:0 (The remote server returned an error: (503) Server Unavailable.)
**************: Data collection completed
Data collection completed for all objects.


Reporting is installed on a Windows 2008 SP2 with SQL2008
Version Veeam Reporter is 4.0.1.268
Licensed

Is this a known issue and what is the sollution?

Regards.

Vitaliy S.
Product Manager
Posts: 22862
Liked: 1538 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Error 503

Post by Vitaliy S. » Dec 20, 2010 1:04 pm

Hello Antoon,

No, this is not a known issue.

Could you tell me if you're able to connect to this vCenter Server (choose Browse objects managed by vSphere) via hostname through Internet Browser from this VM? Do you have any proxy servers or non-default ports being used by any chance?

Thanks!

AWuijster
Novice
Posts: 4
Liked: never
Joined: Jul 14, 2010 11:37 am
Full Name: Antoon Wuijster
Contact:

Re: Error 503

Post by AWuijster » Dec 20, 2010 2:43 pm

Hi Vitaliy,

Yes we can connect the vCenter Servers through Internet Browser.
The account can login with vCenter UI
No there are non proxy servers for this VLan.
port 1239 is not used by another program.

Regards,

Antoon

Vitaliy S.
Product Manager
Posts: 22862
Liked: 1538 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Error 503

Post by Vitaliy S. » Dec 20, 2010 3:19 pm

In this case, please open a support ticket with our technical team, as it seems like vCenter Server services are not available through API for some reason.

AWuijster
Novice
Posts: 4
Liked: never
Joined: Jul 14, 2010 11:37 am
Full Name: Antoon Wuijster
Contact:

Re: Error 503

Post by AWuijster » Dec 21, 2010 8:06 am

Thnx,

I've open an Support Ticket

AWuijster
Novice
Posts: 4
Liked: never
Joined: Jul 14, 2010 11:37 am
Full Name: Antoon Wuijster
Contact:

Re: Error 503

Post by AWuijster » Jan 10, 2011 2:03 pm

Case solved.

IE Enhanced Security Configuration = set to Off For Administrators and Off for Users.

Vitaliy S.
Product Manager
Posts: 22862
Liked: 1538 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Error 503

Post by Vitaliy S. » Jan 11, 2011 8:38 am

Antoon, thanks for finding time to update the topic.

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests