Hyper-V Cluster - Collection has failed

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Hyper-V Cluster - Collection has failed

Veeam Logoby Thrawn » Mon May 04, 2015 10:32 am

Hello,

We recently deployed Veeam One for a customer that uses an Hyper-V Cluster (2 hosts only).
I have some data into Veeam One Monitor but nothing in the reporter "No data for this period".

When checking "sessions logs" I get the following errors :

04/05/2015 12:19:53 [info]: Initializing data collector
04/05/2015 12:19:53 [info]: Initializing connection
04/05/2015 12:19:53 [info]: cluster-hyperv.xxxx.local: Retrieving cluster data from cluster cluster-hyperv.xxxx.local
04/05/2015 12:19:54 [error]: Specified server is not a Failover Cluster
04/05/2015 12:19:54 [info]: cluster-hyperv.xxxx.local: Data collection completed
04/05/2015 12:19:54 [info]: Data collection completed for all objects.
04/05/2015 12:19:54 [error]: Collection has failed. Performing rollback to the previous session state...
04/05/2015 12:19:54 [info]: Rollback to the previous session state has been completed.


Do you know what could cause this issue ?

Thank you in advance for your help.

Regards,
Pierre.
Thrawn
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Re: Hyper-V Cluster - Collection has failed

Veeam Logoby Shestakov » Tue May 05, 2015 1:08 pm

Hello Pierre,
As mentioned in the log, there is no information for the report for the preset period. Try to set more recent dates.
Veeam One Reporter and Monitor use same database, so if you see metrics in Monitor, you can make a corresponding report.
Thanks!
Shestakov
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Re: Hyper-V Cluster - Collection has failed

Veeam Logoby Vitaliy S. » Tue May 05, 2015 10:32 pm

Do all reports show no data? Are you on the latest update of Veeam ONE?
Vitaliy S.
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Re: Hyper-V Cluster - Collection has failed

Veeam Logoby Thrawn » Mon May 11, 2015 3:23 pm

Regardless of the period, there is no data. I don't see any objects in the reporter.

And yes, Veeam One is on the latest update.
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Re: Hyper-V Cluster - Collection has failed

Veeam Logoby foggy » Mon May 11, 2015 9:07 pm

Please let support to take a closer look at your setup.
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