I emailed support (case ID#541720) and they suggested to check some registry keys, two of them do not exist and one does and has a value in it, I blank out the key but the installer will not run.
Any ideas on what else to check?
Support's reply that didn't help:
Code: Select all
The registry values that are checked before setup are required for installation of SQL 2008. SQL 2008 installer also checks them. If these values are found, reboot is requested, and installation cannot be continued. These values are set and (after the reboot) reset by Widnows OS. Below are given the specific values (you may also refer to http://technet.microsoft.com/en-us/library/cc164360%28EXCHG.80%29.aspx to double-check). Before you continue, it is strongly advisable, that you take a snapshot of the machine, where you are performing installation. 1)HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations is set after installation of SW (eg.: PowerShell, .Net 3.5 etc.) This value should be reset after reboot in case of normal operation of the system. If it is not reset, this is an issue with the OS, and installation of SQL is not possible. This value is not critical and can be changed manually. 2) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile\Flags same as the previous one. 3) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired. Value is set after installing Windows updates. Also checked by SQL 2008 installer. Should also be reset after reboot. Be warned, however, that after we manipulated this key in our test lab, the OS behaved like updates were just installed, and we were constantly getting "Reboot required" messages. So, if the specified keys are not reset, you can change the value names in the registry and restore them after the installation of Veeam Reporter. All these changes are required only for installation of SQL 2008 and appear to be an issue with Microsoft products. We cannot hold any responsibility for the consequences of the registry changes.