Reporter Cannot connect to SSRS

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Reporter Cannot connect to SSRS

Veeam Logoby J2Harrell » Thu Dec 09, 2010 8:52 pm

Reporting jobs fail with the error "Unable to connect to the Microsoft Reporting Services server." However, when I go to configuration - settings - ssrs server and test the connection, it passes just fine. I can also connect manually to the SSRS server URL from a web browser.
J2Harrell
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Re: Reporter Cannot connect to SSRS

Veeam Logoby Vitaliy S. » Thu Dec 09, 2010 10:06 pm

Hello Jim,

When you connect to SSRS via browser, are you able to generate any report? By the way, do you have any error messages in Reporter's Service log files?

Thanks!
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Re: Reporter Cannot connect to SSRS

Veeam Logoby J2Harrell » Fri Dec 10, 2010 1:43 pm

I can connect to SSRS via the browser and generate a report. Also, I can connect to the SQL instance via the SQL Management Studio.

Here is what is in the log that was emailed me:

12/10/2010 8:42:00 AM [info]: Getting 'Capacity Planning Test 1' report...
12/10/2010 8:42:00 AM [error]: Unable to connect to the Microsoft Reporting Services server

Are there other logs that I can check?

Thanks,
Jim
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Re: Reporter Cannot connect to SSRS

Veeam Logoby Vitaliy S. » Fri Dec 10, 2010 2:17 pm

I think it would be best if you could contact our support team, as all the settings seem fine to me... just to make sure, have you used the same user account while connecting to SSRS through Reporter?
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