Reporter Install Error: Ajax Extension

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Reporter Install Error: Ajax Extension

Veeam Logoby anand.lingaraj » Thu Mar 29, 2012 2:59 pm

Hello
When I tried to install Reporter I am getting an AJAX error.
"Setup was unable to Install Microsoft ASP.NET 2.0 AJAX Extensions 1.0, which are required for Veeam Reporter"
I am using windows 2008 R2 SP1.
Regards
anand.lingaraj
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Re: Reporter Install Error: Ajax Extension

Veeam Logoby Vitaliy S. » Thu Mar 29, 2012 4:45 pm

Hello Anand,

Can you please try to download these extensions manually and then re-launch the setup wizard?

Thank you!
Vitaliy S.
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Re: Reporter Install Error: Ajax Extension

Veeam Logoby anand.lingaraj » Fri Mar 30, 2012 1:08 am

Hello Vitaliy
Thanks for your reply. I did the same after downloading from
http://download.microsoft.com/download/ ... tSetup.msi
but no luck, I am not sure why. I am not able to install Ajax alone.
Regards
Anand
anand.lingaraj
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Re: Reporter Install Error: Ajax Extension

Veeam Logoby Vitaliy S. » Fri Mar 30, 2012 8:36 am

That's strange we haven't seen this issue reported before. Can you please try any clean VM as a further step of troubleshooting?
Vitaliy S.
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Re: Reporter Install Error: Ajax Extension

Veeam Logoby OWTech » Fri Mar 30, 2012 9:32 am

I had this yesterday and I think it was sorted by one of the IIS 7.0 role features I added for something else I was working on as when I went back to the Reporter install I got past it. There wasn't much info out when I was googling the issue. Sorry I can't be more specific.
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Re: Reporter Install Error: Ajax Extension

Veeam Logoby anand.lingaraj » Mon Apr 02, 2012 8:05 am

I installed successfully on a new vm.
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