Scheduling service is stopped

Management reporting and documentation

Scheduling service is stopped

Veeam Logoby lionheartf » Mon Aug 02, 2010 3:27 pm

Service information:
Name: Veeam Reporter Scheduling Service
Version: 3.5.0.90


Getting the following message in the Veeam logs:
11:20:39 AM31485User: NT AUTHORITY\SYSTEM
Status: Error
Message: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
********************

I'm pretty sure all the SQL information is configured properly.

Any ideas ?
lionheartf
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Posts: 3
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Joined: Mon Aug 02, 2010 2:51 pm
Full Name: Leonid Faybusovich

Re: Scheduling service is stopped

Veeam Logoby Alexey D. » Mon Aug 02, 2010 3:45 pm

Hello Leonid,

Have you tried to connect to this SQL Server instance using SQL Management Studio? This will indicate whether the server is accessible from the host Reporter Scheduling Service is running on and whether the credentials for the service are valid.
Alexey D.
 

Re: Scheduling service is stopped

Veeam Logoby lionheartf » Mon Aug 02, 2010 3:47 pm

I did try that, I can login with no issues (SQL is running locally)
lionheartf
Novice
 
Posts: 3
Liked: never
Joined: Mon Aug 02, 2010 2:51 pm
Full Name: Leonid Faybusovich

Re: Scheduling service is stopped

Veeam Logoby Alexey D. » Mon Aug 02, 2010 4:06 pm

Leonid, please contact our support for better assistance. It's very hard to troubleshoot over the forum without having log files.
Alexey D.
 


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