Veeam One support for scale out backup repository ?

[DeadEyedJacks]

I've added a new VBR v9 server into Veeam One v9, the Data Protection view shows the Scale Out Repository as inaccessible even though it's not.
Does Veeam One reporting support SOR ?

[Shestakov]

Hello David, it does, absolutely.
Can you see any SOBR-related information in the Backup Repositories Summary?
What about other repositories?
Thanks!

[DeadEyedJacks]

NB This is looking within the Veeam One Monitor Client | Data Protection View.
Standalone repositories and backing repositories for SOBR all show as accessible and report tabs are populated.
Details on SOBR do show on Veeam One Reporter Web interface

[Shestakov]

Well, if Veeam ONE reporter collects the info and Monitor partially sees it, there may be a bug.
But once again, when you go to Data Protection View > Backup Repositories > Summary tab, does Veeam ONE count your SOBRs in the "Repository Servers Overview" section?
Thanks!

[DeadEyedJacks]

Yes, it knows there is a SOBR; count 1, but on the left pane it shows as inaccessible and produces an error alarm.

[Shestakov]

Thanks for the reply.
That`s unexpected behavior, so please contact the technical support team.

[Vitaliy S.]

Please post your case ID, so that we could follow up it with the devs.

[DeadEyedJacks]

FYI, this issue was resolved by renaming the SOR.

[Shestakov]

Thanks for the update, David!
Does it mean that some symbols can`t be used in the SOR name or anything else?
Could you provide the support case number for us to get more info?
Thanks!

[DeadEyedJacks]

Name was pure alphanumeric before and after. So don't know why the change resolved the issue. Fortunately, we are still at PoC stage with SOR usage.

[Shestakov]

I see.
Once again, could you provide the support case number?