Veeam Report Viewer

[kwinsor]

Hi,
I'm trying to generate a Visio diagram from an VMR file. I have Visio 2013 installed. Report Viewer was downloaded from Veeam ONE 9 Update 1. The progress is stuck at 0% and step 1 of 97. CPU is 30% for Visio process. If I cancel the task it hangs and I have to kill the Visio and Veeam Report Viewer processes. Any ideas?

[Shestakov]

Hi Kent and welcome to the community!
That`s an unexpected behavior, so please contact Veeam technical support.
By the way, how big is your infrastructure?
Thanks!

[Vitaliy S.]

Can you please select less objects in the scope and try again?

[kwinsor]

Thanks everyone...it completed after 12 hours. Our infrastructure is pretty large.

[Shestakov]

Wow, 12 hours is a long time.
Could you answer the question about the size of the report scope?
Thanks!

[kwinsor]

Report scope was large......two vCenters with over 800 VM's in two sites.

[Shestakov]

Thanks for the reply, Kent!
Indeed some reports can take long if generating for huge infrastructures. I would suggest to shrink the scope in a case report is being generated for a long time to check how it works in general.

[DeadEyedJacks]

Does Veeam One version 9.5 Report Viewer now support Microsoft Visio 2016?

[Vitaliy S.]

Yes, it is mentioned in the release notes doc.

[DeadEyedJacks]

OK, a good reason to upgrade then, thanks