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kwinsor
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Veeam Report Viewer

Post by kwinsor » Apr 06, 2016 8:39 pm

Hi,
I'm trying to generate a Visio diagram from an VMR file. I have Visio 2013 installed. Report Viewer was downloaded from Veeam ONE 9 Update 1. The progress is stuck at 0% and step 1 of 97. CPU is 30% for Visio process. If I cancel the task it hangs and I have to kill the Visio and Veeam Report Viewer processes. Any ideas?

Shestakov
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Re: Veeam Report Viewer

Post by Shestakov » Apr 07, 2016 8:57 am

Hi Kent and welcome to the community!
That`s an unexpected behavior, so please contact Veeam technical support.
By the way, how big is your infrastructure?
Thanks!

Vitaliy S.
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Re: Veeam Report Viewer

Post by Vitaliy S. » Apr 07, 2016 11:23 am

Can you please select less objects in the scope and try again?

kwinsor
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Re: Veeam Report Viewer

Post by kwinsor » Apr 11, 2016 4:11 pm

Thanks everyone...it completed after 12 hours. Our infrastructure is pretty large.

Shestakov
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Re: Veeam Report Viewer

Post by Shestakov » Apr 11, 2016 6:21 pm

Wow, 12 hours is a long time.
Could you answer the question about the size of the report scope?
Thanks!

kwinsor
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Re: Veeam Report Viewer

Post by kwinsor » May 06, 2016 1:11 pm

Report scope was large......two vCenters with over 800 VM's in two sites.

Shestakov
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Re: Veeam Report Viewer

Post by Shestakov » May 06, 2016 2:00 pm

Thanks for the reply, Kent!
Indeed some reports can take long if generating for huge infrastructures. I would suggest to shrink the scope in a case report is being generated for a long time to check how it works in general.

DeadEyedJacks
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Re: Veeam Report Viewer

Post by DeadEyedJacks » Feb 09, 2017 4:09 pm

Does Veeam One version 9.5 Report Viewer now support Microsoft Visio 2016?

Vitaliy S.
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Re: Veeam Report Viewer

Post by Vitaliy S. » Feb 09, 2017 4:34 pm

Yes, it is mentioned in the release notes doc.

DeadEyedJacks
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Re: Veeam Report Viewer

Post by DeadEyedJacks » Feb 13, 2017 12:15 pm 1 person likes this post

OK, a good reason to upgrade then, thanks :-)

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