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v.tom
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VM Configuration Assessment report incomplete

Post by v.tom » Jun 26, 2018 11:17 am

Hi,

I'm running the VM Configuration Assessment report on an environment, but the report is incomplete.
It only reports " VMs on datastores with 10% of free space", while a lot of other issues exists like VMware Tools not running.

I have ran this report on many other environments and never had this problem.
Does anybody has a suggestion?
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Vitaliy S.
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Re: VM Configuration Assessment report incomplete

Post by Vitaliy S. » Jun 26, 2018 11:21 am

Tom,

Can you please clarify an "incomplete" term? Does this report show that everything is correct and some assessment checks have passed successfully as opposed to failing?

Thanks!

v.tom
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Re: VM Configuration Assessment report incomplete

Post by v.tom » Jun 26, 2018 11:28 am

A lot of VM's are incorrectly labeled as "Ready to backup".
So there are only 2 catogories in the report: "Ready to backup" and "VMs on datastores with 10% of free space".

There should be a lot more categories.
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Vitaliy S.
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Re: VM Configuration Assessment report incomplete

Post by Vitaliy S. » Jun 26, 2018 12:40 pm

Before contacting technical support, can you please run this report to see if VMware Tools data was collected or not?

v.tom
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Re: VM Configuration Assessment report incomplete

Post by v.tom » Jun 26, 2018 1:03 pm

That report is working OK.
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Vitaliy S.
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Re: VM Configuration Assessment report incomplete

Post by Vitaliy S. » Jun 26, 2018 1:59 pm

Got it! In this case I would suggest reviewing the Assessment report with our support team over the WebEx session, since all data has been successfully collected.

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Re: VM Configuration Assessment report incomplete

Post by v.tom » Jun 29, 2018 12:42 pm

Is it possible to get support on the Veeam ONE Free Edition?
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Vitaliy S.
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Re: VM Configuration Assessment report incomplete

Post by Vitaliy S. » Jun 29, 2018 12:50 pm

Yes, absolutely. Free products are also fully supported by our team.

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