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mrcreosote
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VM Uptime Report

Post by mrcreosote »

Hi.

The Uptime figures from the VM Uptime report are not what I expected to see (ie not 100%!!).

Where does Veeam One get the figures from for this calculation?

Thanks.

Vitaliy S.
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Re: VM Uptime Report

Post by Vitaliy S. »

Hi James,

VM uptime report is based on the VM heartbeat performance metric. Every VM has a certain number of heartbeats for a defined period of time. If one of your VMs had less heartbeats than it was expected for the specified time period, then this VM would have <100% of uptime in our report.

Thanks!

mrcreosote
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Re: VM Uptime Report

Post by mrcreosote »

Hi Vitaliy.

Thanks for the prompt response.

Cheers,

James.

Mooncake
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Re: VM Uptime Report

Post by Mooncake »

Hello,

Like the question has 9 years, I'm would like to asking you on this topic if the method of collection is the same ?
Because I have VM without VMware Tools (and in the graph I don't have heartbeat information) but the VM Uptime Report can give me the number of 99.05% uptime.

Is there a way to change the metric, for exemple use the metric "OS Uptime" ? (I have to give a uptime to my customer, but for now on + 2k VMs, none have a uptime of + 99.9%)

Thanks in advance.

nikolaj
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Re: VM Uptime Report

Post by nikolaj » 1 person likes this post

Hi Mooncake,

No, the calculation method hasn't changed and still relies on heartbeat counters.
Is there a way to change the metric, for exemple use the metric "OS Uptime" ? (I have to give a uptime to my customer, but for now on + 2k VMs, none have a uptime of + 99.9%)
That wouldn't be representative of the real uptime metric of an actual machine because in some cases one could be running a VM with no OS installed.

Could you clarify why installing VMware Tools is not an option for you?

Thanks.

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