- Posts: 2
- Liked: never
- Joined: Jun 15, 2012 9:12 am
- Full Name: James
The Uptime figures from the VM Uptime report are not what I expected to see (ie not 100%!!).
Where does Veeam One get the figures from for this calculation?
- Product Manager
- Posts: 25212
- Liked: 2190 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
VM uptime report is based on the VM heartbeat performance metric. Every VM has a certain number of heartbeats for a defined period of time. If one of your VMs had less heartbeats than it was expected for the specified time period, then this VM would have <100% of uptime in our report.
- Posts: 1
- Liked: never
- Joined: Jul 26, 2021 3:37 pm
Like the question has 9 years, I'm would like to asking you on this topic if the method of collection is the same ?
Because I have VM without VMware Tools (and in the graph I don't have heartbeat information) but the VM Uptime Report can give me the number of 99.05% uptime.
Is there a way to change the metric, for exemple use the metric "OS Uptime" ? (I have to give a uptime to my customer, but for now on + 2k VMs, none have a uptime of + 99.9%)
Thanks in advance.
- Veeam Software
- Posts: 152
- Liked: 50 times
- Joined: Mar 22, 2021 11:19 am
No, the calculation method hasn't changed and still relies on heartbeat counters.
That wouldn't be representative of the real uptime metric of an actual machine because in some cases one could be running a VM with no OS installed.Is there a way to change the metric, for exemple use the metric "OS Uptime" ? (I have to give a uptime to my customer, but for now on + 2k VMs, none have a uptime of + 99.9%)
Could you clarify why installing VMware Tools is not an option for you?
Users browsing this forum: No registered users and 2 guests