Web Acces Configuration Error

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Web Acces Configuration Error

Veeam Logoby Olitux » Tue Apr 07, 2009 9:39 am

Hello,

I've got a strange error when i try to configure SQL access in Reporter.

On the screen Server Settings : "Unable to query scheduling service state" was write

I put user and password of SQL Administrator (who have all access on database) and when i clic "save" the following screen says ApplicationException - Session timeout

Anyone can help me ?

Thanks
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Re: Web Acces Configuration Error

Veeam Logoby Gostev » Tue Apr 07, 2009 12:17 pm

Hello, did you check to see if the scheduling service is running? If it is on a separate computer, can you connect to that computer with services.msc from your IIS server with web access installed? It would be best if you open a case with our support and provide all log files to speed up troubleshooting.
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Re: Web Acces Configuration Error

Veeam Logoby Ben Milligan » Tue Apr 07, 2009 12:27 pm

Olitux;

Please confirm that you are using domain/username format for this user name. Also, is this a local SQL installation or remote?
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Re: Web Acces Configuration Error

Veeam Logoby wksantiago » Mon Apr 27, 2009 4:02 pm

I am having a similar problem.

I installed local SQL Express and it gives me the same error.

Database server: localhost/veeam
Database name: VeamReporter
User name: administrator
Password: password

Logon failure: unknown user name or bad password

Do not know where to look to solve this connectivity problem.

Any Help would be great thanks.

William
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Re: Web Acces Configuration Error

Veeam Logoby wksantiago » Mon Apr 27, 2009 6:12 pm

Re-installed everything

used local administrator and password with no success.

Same problem:
"Unable to query scheduling service state"

Wrong Username or password.

Is there a log I can take a look at?

Thanks,
William
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Re: Web Acces Configuration Error

Veeam Logoby wksantiago » Mon Apr 27, 2009 6:38 pm

Solved,

Under:
User name: administrator
Password: password

I had the to add the machine name:

User name: host\administrator
Password: password

Cheers,
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Re: Web Acces Configuration Error

Veeam Logoby Gostev » Mon Apr 27, 2009 6:58 pm

Thank you William for updating the topic with resolution!
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Re: Web Acces Configuration Error

Veeam Logoby cheetah0bm » Tue Aug 11, 2009 11:58 am

The above recommendation does not fix my instance of the problem.

I have installed on a local machine. VM running W2K3. I get the same error on the initial screen as soon as the program launches. Once I put in the suggested format for username/password and click save it immediately goes to another screen... ApplicationException - Session timeout - Try again error.
It seems as if the error is occuring prior to being able to input the username / password combination.
Thank you
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Re: Web Acces Configuration Error

Veeam Logoby Gostev » Tue Aug 11, 2009 12:07 pm

Please contact our support for assistance - we would need to take a look at some logs.
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