Wrong format. <path>.vmr is not a correct

[real_tarantoga]

Hello,
the error "Wrong format. <path>.vmr is not a correct Veeam Report file" is permanent since many years, but I didn't use offline reporting, so I was ignoring it.
Now I'm asked for offline Visio reporting and I retried out this functionality - unfortunately without success.

veeam Reporting Service: 11.0.0.1379
veeam Report Viewer: 9.5.0.3210
(Visio Std. 2016 German is installed on the same machine)

I'm wondering if it is a language related problem. As it sometimes exists for auto-generated CSV ( default separator in en: , in de: ; )
VAS installation and OS installation are both in German.

Is there a simple configuration / workaround that I'm missing or have I to open a support case?

Thank you!
Stefan

[real_tarantoga]

Sorry, the Report Viewer version is 11.0.0.1379

[wishr]

Hi Real_tarantoga,

Regarding technical issues, please reach out to our technical support team directly as requested when you click "New topic".

Thanks

[real_tarantoga]

For some unknown reason I actually can't login to the support site. That's why I was curious if the problem is known.
I will try tomorrow to open a new case/ticket. You can close this thread.

Thank You,
Stefan