Agent Backup Displaying Wrong Computer Name In Veeam Console

[MaxDes]

I think I can guess as to what the issue might be, but I am seeing some agents (over a VPN) displaying the wrong name for the computer. Any way to fix that? It backups up the correct computer and files, but it's listed incorrectly in the protection group. I need to be able to prove a PC is being backed up for our audits.

Let me know what info I can provide

[PetrM]

Hi Marc,

Could you please clarify why do you think that the displayed name is wrong?

Thanks!

[MaxDes]

Because I see a similiar issue in another software, where it doesn't handle the IP address change from so many VPN users very well.

[PetrM]

I recommend to raise a support request as it looks like a technical problem and we cannot troubleshoot issues over the forum posts. Also, please provide a support case ID for our reference.

Thanks!